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Health Care Assistant Inpatient Unit
4 months ago
Job summary
Health Care Assistant
An exciting opportunity is available for an experienced Health Care Assistant to join our multidisciplinary team. Withsubstantial experience of working within a caring role, you will work as part of the hospice team to support patients experiencing life changing illness or end of life care needs with understanding, sensitivity and well developed communication skills Whilst primarily based on the Inpatient unit you may be required to work across clinical departments to meet patient need and support your own development
What we offer
Salary: WTE £23,419 - Pro Rata: 30hrs £18, £14,
Working Hours: Hours are worked on a 7 day rota inclusive of days, nights, weekends and Bank Holidays
We have an excellent, collaborative working environment with a generous holiday allowance of 27 days + Bank Holidays with the option to buy additional days. You will have access to learning and development opportunities, ongoing training, and funded access to a private health scheme. There is also onsite parking and an onsite Café with reduced staff prices.
Aside from the terms and conditions detailed above, you will joining a very special and unique organisation,where people are at the heart of everything we do.
Unfortunatelyat present we are unable to support Applications from job seekers who requirecurrent Skilled worker sponsorship to work in the UK
Main duties of the job
TheSuccessful Candidate
Youwill have the commitment and ability to deliver high standards of holistic careto our patients and their families under the direction of registered nursingstaff and will ideally have achieved the Care Certificate and be educated toNVQ Level 2/3 or equivalent in a related field.
About us
East Lancs Hospice
East Lancashire Hospice is a registered charity, founded in1984. We support and care for patients with a life limiting illness, theirfamilies and others close to them. We provide this in a number of ways; at thehospice and in peoples own homes across our community of Blackburn, Darwen,Hyndburn and the Ribble Valley.
With approximately 120 employees and over 250 volunteers,our people are our biggest asset whom we value tremendously. Our services tothe local community would not be possible without our motivated and caringworkforce who always strive to deliver excellence in all that they do. Thehospice is a unique and special place, kindness and compassion are qualitiesthat run throughout the hospice and our people truly believe in what we do.
Equality and Diversity
We support an inclusive and holisticworking environment and aim to empower our people to bring their authentic selfto work. We are committed to this and so encourage applications from allindividuals with the required skills for the role inclusive of age, disability, sex, gender reassignment, sexual orientation, pregnancyand maternity, race, colour, caste, nationality, ethnic or national origin,religion or belief, socio-economic background, trade union membership status,marriage, and civil partnerships. ELH is committed to equality of opportunity for all staff and volunteers.
Job description
Job responsibilities
KEY PERFORMANCE AREAS
Under the direction of the clinical team/shiftcoordinator support patients and those that matter to them through theprovision of personal care, clinical interventions and wellbeing and enablingsupport
Deliver high standards of essential nursing careto patients and their families in keeping with care plans developed byregistered practitioners
Participate in the observation of patients andreport changes in the patients condition to the registered nurse
Support patients with therapeutic and diversionalactivity while promoting independence within patient limitations
Work at all times to reduce risk, maximisequality of life and promote patients dignity and independence
Provide support to families and those thatmatter to the patient as directed by the clinical team
Communicate effectively with patients andrelatives; be empathic and courteous, treating people with care andconsideration at all times and relaying relevant information in a timely manner
Ensure own entries in patient records areaccurate and factual and maintained in line with hospice guidelines andstandards of practice
Recognise and respond to urgent situations,seeking assistance as necessary and relaying any relevant information on thecondition of patients, their care or treatment in a timely manner
Positively engage with opportunities for directsupport and supervision, the development and maintenance of skills andknowledge
Work across clinical areas during the span ofduty where this is necessary to meet patient need or for own development needsincluding for example Supportive Care (Hospice At Home) and Support andWellbeing services
GENERAL DUTIES AND RESPONSIBILITIES
Maintainappropriate and respectful professional relationships with colleagues and otherstaff
Exercisegood personal time management, punctuality, appearance and consistent reliableattendance
Contributeto clinical reports and data collection as required by the Departmental Lead
Accuratelytake and communicate messages/information using a range of media includingtelephone
Act as an ambassador for the East LancashireHospice promoting at all times our vision which is to help everyone who comesinto contact with the hospice to make the most of life. We do this bycommitting to our values : to care, listen, respect and work together tosupport people to live well until they die and support those affected by death.
Ensurethat personal actions and conduct apply with hospice policies and procedures
Ensureeffective use of hospice resources
Be responsible for the correct use of nursingequipment and reporting of concerns / faults that may occur
Participate in general and clerical duties tomaintain a clean, tidy and effective working environment
Be aware of developments and quality initiativeswithin East Lancashire Hospice using established communication methods
Work at all times to safeguard the rights of individualspromoting their wellbeing and protecting those at risk from harm, acting on anyconcerns related to safeguarding children and adults at risk in line withpolicy and local guidance
PERSONALDEVELOPMENT
Access mandatory training appropriate to therole
Actively seek to develop own knowledge, skillsand understanding of palliative care using available resources and developmentopportunities relevant to the role.
Participate in the hospice appraisal system,performance reviews, support and supervision activities to enhance own practiceand provision of care to patients
Participate in the education and training ofothers where appropriate
STATUTORY DUTIES
Ensure the security of information accessed inthe course of your duties ensuring compliance with the Data Protection Act,Caldicott principles and information governance best practice guidance
Report any hazards or incidents in accordancewith the Health Safety and Risk Management Policy and procedures
Comply with the East Lancashire Hospice nosmoking policy in all hospice premises and grounds
Be responsible for maintaining own vaccinationsincluding Hepatitis B immunity (as applicable)
Ensure that infection control measures arefollowed in relation to your role
Work at all times to safeguard the rights ofindividuals promoting their wellbeing and protecting those at risk from harm,acting on any concerns related to safeguarding children and adults at risk inline with policy and local guidance
Work at all times to respect peoplesindividuality, rights and diversity to ensure equality
WORKING HOURS
The post-holder will work theirhours flexibly to meet service need s according to a rota of up to any fivedays of a 7-day working week.
NOTES
This job description reflects howthe post currently meets the needs of the service. Since the hospice is constantly developingand changing its services to ensure it meets the needs of the community itserves, the role and responsibilities of the post holder may changeaccordingly.
Equality andDiversity
We support an inclusive and holistic working environmentand aim to empower our people to bring their authentic self to work. We are committedto this and so encourage applications from all individuals with the requiredskills for the role inclusive of age, disability, sex, gender reassignment,sexual orientation, pregnancy and maternity, race, colour, caste, nationality,ethnic or national origin, religion or belief, socio-economic background, tradeunion membership status, marriage, and civil partnerships. ELH iscommitted to equality of opportunity for all staff and volunteers.
Person Specification
Essential Criteria
Essential
Practical experience of caring for patients or family with life-limiting illness Experience in a caring role Good standard of English and Math GCSE/equivalent NVQ Level 2 in care/equivalent Care Certificate or willing to undertake Understanding/sensitive to the needs of people needing palliative/end of life care Understanding of confidentiality in the healthcare environment Safeguarding adults/vulnerable people Maintaining patient records An enabling approach and ability to empower and promote independence Basic IT and keyboard skills/confidence Ability to utilise the electronic clinical records system Able to relay messages accurately Ability to problem solve Able to provide and receive constructive feedback as a means of individual and service improvement Basic housekeeping skills Flexible, able to work a range of shift patterns including days, weekends, nights and Bank Holidays Team player, able to work without direct supervision Effective communicator, able to listen and engage with individuals with a range of health and care needs Enthusiastic and motivated about hospice care Positive attitude to changing situations and flexible to meet patient need Car owner/driver with access to a vehicle for work Excellent attendance/health/time keeping record Professional appearance and behaviour
Desirable
Experience in a care setting/community or hospital Experience in a healthcare environment NVQ Level 3 in care/equivalent Communication skills course Advance care planning Clinical skills eg baseline observations Creative/Diversional skills/interests