Employee Relations Manager

4 weeks ago


Enfield, United Kingdom The LEGO Group Full time

Job Description

If you are passionate about Human Resources and enjoy helping leaders resolve complex employee relations challenges, this might be the opportunity for you to be part of a loved and creative global company

Core Responsibilities
  • Accountable for the rollout and consistent application of policies and procedures, with a particular focus on supporting our Consumer and Shopper Engagement (CSE) teams (our in-person and remote contact center).
  • Serve as coach and sparring partner for leaders, focusing on driving performance and team effectiveness. Guide people leaders through the performance improvement process when necessary.
  • Identify trends in Employee Relations where Team Leaders would benefit from additional training.
  • Conduct investigations as needed.
  • Collaborate with global colleagues to implement standard processes to support the business.
  • Support severance processes as needed
Play your part in our team succeeding

As an Employee Relations Manager, you’ll work with employees at all levels of the organization to foster a world-class work environment.

The Employee Relations Manager guides leaders through challenging situations related to employee performance, policy implementation and team culture.

By providing timely and thorough support, the Employee Relations Manager ensures that our policies are applied consistently and that the work environment is welcoming and motivating for employees.

By delivering on the people and culture agenda alongside leaders and helping them navigate complex challenges, you play an integral role in helping achieve our mission to inspire and develop the builders of tomorrow.

Do you have what it takes?
  • Minimum 5 years of work experience, with demonstrated commitment to improving people and culture outcomes
  • Strong communication skills, with an emphasis on providing direction and clarity to a large organization.
  • Demonstrated ability to engage in sensitive conversations while maintaining professionalism.
  • Demonstrated ability to uphold the highest standards of ethics, including maintaining confidentiality.
  • Experience facilitating group discussions with employees at all levels of the organization.
  • Experience supporting a customer service organization.
  • Experience helping teams foster a diverse and inclusion work environment.
  • HR experience, particularly in Employee Relations
  • Experience in a global organization.

The salary for this position has a range of $110k - $160k a year based on anticipated responsibilities, market benchmarks, and organizational constraints.

The definitive compensation may vary in alignment with the selected candidate’s professional background, experience, operational needs and other considerations permitted by law.

The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.


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