Group Catering Manager

1 month ago

Enfield, United Kingdom MA Select Full time

**GROUP CATERING MANAGER**

**Responsible to: Facilities Manager/Director**

**Management of: All catering staff: chefs, kitchen assistants/porters and related contractors.**

**Job Purpose**

The Group Catering Manager manages the provision of all catering and related employees within the three homes in the group and must ensure that high standards and high customer satisfaction are delivered, all kitchen services are efficient, and that therequired Health and Safety measures are in place and adhered to within all care homes in the group. They are responsible for ensuring that food service and presentation achieves high standards at all times, meeting both resident and relatives’ needs. Theyalso lead on the budgeting and monitoring of costs and recruitment and performance management of related employees.

**Specific Duties and Responsibilities**

1. Manage and deliver all catering services throughout the home, ensuring that resident choice, dignity, confidentiality and safety are maintained.

2. Discuss and agree catering provisions across the business with the Facilities Manager/Director, ensuring that the high standards of food and nutritious menus are maintained.

3. Work closely and meet regularly with the Home Managers to ensure appropriate provisions for residents with special dietary needs and those living with dementia.

4. Develop and review the menu on a regular basis in conjunction with the Facilities Manager/Director taking account of seasonal changes in supplies and sourcing through the group purchasing processes. Ensure all legislative guidelines are met.

5. Monitor staffing, ordering and purchasing and provide weekly cost information to ensure they are within budgetary parameters.

6. Support cost-effective stock control systems and ensure these are in place to minimise waste.

7. Ensure a high standard of hygiene and cleanliness in the kitchens and food storage areas are maintained at all times, in accordance with the appropriate food hygiene regulations and relevant food safety management system in place.

8. Ensure food is provided to high standards at all times and in emergency situations take on the role of Chef if there no cover is available in one of the homes.

9. Ensure safe operation and maintenance of all kitchen equipment. Reporting any item of equipment found to be faulty or deemed unsafe from use and report it to the Facilities Manager.

10. Ensure the management and implementation of safe working procedures and practices in accordance with Health and Safety legislation.

11. Recruitment, HR and Training 11.1. Responsible for the recruitment, induction and training of new catering staff in co-ordination with the Facilities Manager/Director and Recruitment Co-ordinator in line with company policies.

11.2. Confirm mandatory training required for all related employees and ensure all catering staff are with the relevant mandatory training and identify suitable external training where appropriate guidelines. Work with HR and the Facilities Manager to manageperformance issues, grievances and disciplinary matters.

12. Assist the Home Manager and Directors in the resolution of any complaints concerning the catering service.

13. Participate in events held in the home, liaising with the Home Manager and Engagement and Wellbeing team to ensure nutrition and hydration needs are met, as well as social aspects of such events.

14. Attend and participate in a monthly food forum.

15. Comply with the HR policies and procedures, providing a role model for departmental staff.

16. **Health and Safety**16.1. Maintain personal responsibilities under Health and Safety at Work Regulations, and compliance with the company Health and Safety Policy, ensuring safe working practices and the recommended storage of equipment,including but not exclusive to:

- Maintaining a high food hygiene rating in each home.
- Due diligence checks related to food safety.
- Control of Substances Hazardous to Health, Electricity

at Work, Lift & Lifting Equipment, Manual/Object Handling, Gas Installation & Use, Provision and Use of Work Equipment, Fire Precautions, Personal Protective Equipment, Legionella/Water Treatment, Waste Management, Reporting of Injuries, Diseases & DangerousOccurrences Regulations.
- Appraise and assess measures used to prevent infection control hazards, taking into account the individual nursing, social, physical and psychological needs of the resident.
- Follow and report all concerns and incidents in line with the company incident reporting and whistleblowing procedure, including safeguarding adults procedures.

**Person Specification - Group Catering Manager**

**Qualifications and Training**
- Appropriate management experience in the catering/hospitality sector and relevant qualifications pertaining to the safe delivery of Food & Hygiene or Catering Services. Minimum Level 3 in Catering or equivalent QCF qualification.
- Working knowledge of Health and Safety and COSHH legislation.
- Full clean driving license.

**FULL SPEC AVAILABLE

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