Development Manager Customer Care

2 weeks ago


Enfield Greater London, United Kingdom Energy Jobline CVL Full time

Installation Manager required. Our client has been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years.
Successful candidates will be responsible for the daily running and management of the Installation Department through the effective use of resources, Installing Domestic Gas Boilers and Renewable Heating.
Installation Manager Position Overview
Oversee and manage the "Contract Diary" of appointments
Onboarding, training, development and setting up new employees throughout the department
Raise and allocate specialist sub-contractors where necessary.
Chase sub-contractors for engineer reports within the expected time frames, upload on to system and update the client including any quotes if required.
Planning and Co-ordinating multiple workstreams to each site address and managing H&S risks.
Overseeing large programmes and projects including client liaison and attending project meetings.
Use the client's database to raise jobs on the works management system, update information and request target extensions
Managing the updating Client/Manufacturer portals and notifying boiler installations
Compile completed jobs and update spreadsheets/programmes ready for financial budgets, completing financial variations and application for payments
Handling the most complex customer complaints or enquiries
Installation Manager Position Requirements
Have previous experience of managing Installation programmes and reactive works in a Social Housing environment
Good Financial awareness
Installation Manager Position Remuneration
Holiday Package: 21 days + 8BH increasing based on service
Life insurance
Employee Assistance Programme, Employee Referral Scheme and Staff discounts
Pension scheme - Auto enrolment
Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer #J-18808-Ljbffr


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