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Support Worker

3 months ago


Basildon, United Kingdom Essex Partnership University NHS Foundation Trust Full time

Job summary

An exciting opportunity has now arisen and we are in the position to recruit Support Workers to work within the fast pace Crisis Response Service (CRS) offering a community response to those experiencing a mental health crisis.

111, option 'mental health' is an innovative public service revolutionising how we support our communities, and we need to grow our team in order to keep the phone lines open for those in a mental health crisis.

The CRS is a 24/7 service, operating 365 days per year. You will be expected to work hours shifts (days and nights), across a 24 hour period.

Please note this vacancy requires a face to face interview with the Recruiting Manager. Applicants that are unable to attend a face to face interview need not apply.

Main duties of the job

You will work as a member of the MDT in providing high quality, evidence-based, holistic care to patients in line with your professional code of conduct and Trust policies. You will support senior colleagues to assess, plan, implement and evaluate NICE Guidance packages of care based upon individual patient needs.

As a Support Worker, you will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team to assess patients in crisis.

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

Season Ticket Loans NHS discounts for staff Excellent Training facilities and opportunities Buying and Selling annual leave scheme The opportunity to work bank shifts and expand knowledge and experience in other areas Salary Sacrifice schemes including lease cars and Cycle to Work Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Job description

Job responsibilities

The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a one workforce cross system approach to the onboarding, induction, education and experience of Healthcare Assistants.

To support this one workforce model the successful candidate for this post will be required to attend our5 day (Monday to Friday) face to face Induction Programme at our MSE ICS Education Hub at Brentwood Community Hospital. Your start date will therefore fall on one of two of the HCA Academy induction dates across the month, which will be discussed and agreed during the recruitment process.

Our HCA Academy Induction programme has been designed to train and support the successful candidate through the early stages of their employment at EPUT and will provide opportunities to enhance skills, knowledge and experience.

Further information will be provided post interview.

This will be followed by an additional 5 day (Monday to Friday) EPUT corporate / mandatory training welcome. (EPUT Welcome will be varied between face to face and virtual delivery).

Person Specification

Knowledge and Understanding

Essential

oBasic understanding of mental health condition and its effects on day to day living

Desirable

oAn understanding of the roles of multi-professional team members oKnowledge of statutory and non-statutory agencies.

Skills

Essential

oGood interpersonal skills. oAbility to communicate clearly oGood oral communication skills based on fluency of the English language oAbility to motivate individually oGood literacy and numeracy skills oPunctuality Basic IT skills

Qualifications and Experience:

Essential

oLevel 3 of National Vocational Qualification scheme or equivalent experience and commitment to training and development oNational Care Certificate

Desirable

oExperience of working with patients with mental health problems oExperience of liaising and working within a team