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Medical Receptionist/Administrator

5 months ago

Middlesbrough, United Kingdom Kings Medical Centre Full time

Job summary

We are looking for an receptionist/administrator to join our friendly practice on a permanent basis working 16-24 hours per week. You will work as part of the Kings Medical team- made up of two GP partners, aPractice Nurse, two Health Care Assistants and Administerial Staff. We are amedical training practice and you will also work alongside Registrars and FY2Doctors.

Main duties of the job

Toprovide high quality reception and administrative services for the GP's toensure efficiency in patient care

Dealwith telephone and face to face enquires from staff members, patients, carersand other services providing information, directing and prioritising queries asappropriate

Producingreports for solicitors/insurance companies/other outside agencies

Scanningand coding of letters

Referralsusing NHS e-referrals and email

Registrationof new patients

Callingfor patients for review who have a chronic disease

Take responsibility for own development, learning and performance

About us

Kings MedicalPractice is a small, friendly practice with a list size of approx. patients, based in North Ormesby in Middlesbrough

About us CQC rating - Good

2GP partners 1 Nurse Practitioner Teaching and Training practicefor medical students through to GP registrars

Full complement of reception andadministrative team members

Job description

Job responsibilities

To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care

Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate

Producing reports for solicitors/insurance companies/other outside agencies

Scanning and coding of letters

Referrals using NHS e-referrals and email

Registration of new patients

Producing reports for patinets who require chronic disease monitoring and calling them in for review 

Any other duties that within capabilities as delegated by practice manager or GP

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths

Experience

Essential

Experience of working within a team

Desirable

Experience of working in primary care Experience of working in a GP practice Experience of using System 1 Experience of using NHS e-referrals