Medical Receptionist/secretary

7 months ago

Middlesbrough, United Kingdom Crossfell Health Centre Full time

We are looking for a new team member to join our reception team and help us deliver high quality customer service to our patients, both face to face and via the telephone.

Main duties of the job

About us

Crossfell Health Centre is a busy family surgery in Middlesbrough serving approx. 9000 patients. Our team currently comprises of 3 GP Partners, 4 Salaried GP, an experienced nursing team and over 15 skilled administrative staff providing support to both our patients and clinical team.

Job responsibilities

You will be a key player on the front line for the surgery, talking to patients, finding out their needs and helping them access appropriate medical services, dealing with appointments, prescription requests and general administrative tasks.

**Person Specification**
- **Experience of working in GP Practice (essential)**:

- **Excellent communication skills**:

- **Be able to multi-task and work efficiently in a fast moving environment**:

- **Have a friendly and understanding approach when dealing with staff and patients**:

- **Have strong IT skills (SystmOne) and call handling experience**:

- **Bring a positive can-do attitude to the table**

**Salary dependent upon experience**

**Job Types**: Full-time, Part-time, Permanent

Pay: £13,221.00-£20,319.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Overtime

**Experience**:

- Medical Receptionist: 1 year (required)

Work Location: In person

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