Mental Health Medical Secretary

1 month ago


Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

Job summary

The post holder will be required to provide a comprehensive secretarial and administration service for the Primary Intermediate Mental Health Team situated within the Families and Integrated Community Care Division.

Main duties of the job

The role will involve acting as a Medical Secretary to the consultants and clinicians. You will be accountable for the day- to-day management of your own and consultants clinical workload. An essential part of the role is the ability to manage and prioritise own workload without direct supervision including diary management, appointment making, dealing with telephone calls and enquiries and clinical typing.

About us

The BTH Primary Intermediate Mental Health Team (PIMHT) is a community mental health team based in Blackpool, within the primary care service. The PIMHT comprises of mental health practitioners who provide mental health assessments, short-term support and signposting to other appropriate services. The team's aim is to provide effective care in the community, with a view to reduce admissions into secondary mental health services. We are an integrated mental health team, working in partnership with secondary mental health services and others, including third sector colleagues.

Our service focuses on the prevention of lower level mental health problems developing in to serious illness and builds resilience, independence and aims to promote recovery within individuals.

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application .

Person Specification

Education and Qualifications

Essential

RSA or equivalent audio typing qualification or relevant experience Medical terminology or equivalent experience in Medical Secretary role Educated to GCSE standard or equivalent Advanced knowledge of Microsoft Office packages

Desirable

ECDL or IT qualification

Experience and Knowledge

Essential

Relevant experience of working within a Medical Secretary role Relevant experience working within an NHS setting Experience of working with a range of people including health professionals and members of the public

Desirable

Planning and servicing meetings and undertaking action points from meetings Experience of dealing with complaints / difficult people

Skills and Ability

Essential

Excellent typing skills Audio typing skills Ability to work under pressure and meet deadlines Ability to manage appointments and electronic diaries Ability to compose non-routine letters Knowledge of confidentiality procedures

Desirable

Ability to compose non-routine letters Shorthand skills

PERSONAL QUALITIES AND REQUIREMENTS

Essential

Friendly, outgoing personality Good telephone manner Calm nature - able to work in difficult situations and maintain confidentiality Ability to prioritise workload Flexible working Ability to work as a member of a team or on own initiative Hard working and conscientious Car driver, or access to suitable alternatives to enable the undertaking of the role

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