ER Partner

5 months ago

Ipswich, United Kingdom OCS Group Full time

Role Overview

We are currently recruiting for an ER Partner to join our passionate and driven team based in Ipswich

To manage a small team (2) within the HR Advisory Function, ensuring that the business is provided legal, commercial employee relations advice and guidance and risks are managed and mitigated where necessary.

To own a caseload of high risk, complex ER cases to conclusion, mitigating and highlighting risks where possible

To act as the Strategic People Business Partner’s point of contact for escalation for ER matters and resolutions

Benefits

Informal hybrid / flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events held in our offices Get involved in charity events in the local community

Wellbeing

Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders

Career development and recognition

Immediate access to “Opportunity” our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Superstar Awards Long service awards

Key Responsibilities:

Functional

Act as escalation point for high-risk employee relations cases in the business areas in the area of responsibility, including discrimination, collective grievances, collective redundancy, ill health and medical capability, ensuring the team are clear on the next steps and why. To coach the team on ER matters to ensure team knowledge growth and development. To manage team performance, attendance, conduct and delegate workload To act on feedback of the service and generate action plans for improvement in partnership with the Continuous Improvement Manager and ER Manager To attend weekly/bi-weekly quarterly meetings on ER Cases and ER risk where necessary in support of own caseload and the teams To have ownership of the Safecall reports in the business areas supporting- ensuring the team drive these to conclusion efficiently. To keep the letter documentation up to date on Teams, SharePoint etc, to ensure the correct documents are available and used at all times. To have good knowledge of the business areas in remit

General

Avoid conflict of interests between personal interests and the interests of the UK & Ireland group. Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties. Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders. Adhere to and promote the UK & Ireland group’s policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the MyER Function in the People Team reporting into them. Support and promote the UK & Ireland group’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible.

About You:

Applicants must have the right to work in the UK

Necessary

Minimum L5 CIPD Demonstrable experience working within Employee Relations in a fast paced, low margin business Proven experience managing or team leading a small team, with a blend of remote and office based workers Experience of working within a shared service HR delivery Experience of service improvement

Desirable

L7 CIPD or Associate CIPD or working towards Power BI knowledge and experience- how to operate, analyse, and drill down on PowerBI MI Experience of writing and delivering training within HR

Core Expectations

Show flexibility in working arrangements to ensure that a high level of service is delivered. Self-motivated and able to work effectively in a fast-paced environment. Have a positive and focused attitude when dealing with all colleagues. Be able to take personal responsibility. Have a flexible and positive attitude towards work. Be keen to continuously improve own learning and development. Support and embed the UK & Ireland group’s corporate values.

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