Domestic Abuse Outreach Worker

2 weeks ago


St Helens, United Kingdom Torus Group Full time

Support Network – Safe2Speak Domestic Abuse service

This position is Fixed Term for 1 year.

Since 2011, we have been coordinating & delivering Safe2Speak, the specialist domestic abuse service in St Helens.  Safe2Speak are a team of trained domestic abuse advisers, working in partnership with a range of agencies to safeguard and protect victims of domestic abuse. The team is made up of Independent Domestic Violence Advisers (IDVA’s), Domestic Abuse Outreach Workers, a Risk Identification Officer and trained helpline and refuge accommodation-based staff including Refuge Coordinators and Key Workers.  The service is delivered by Torus, but service users do not need to be a tenant of Torus to access the services.  Safe2Speak works to support anyone that is affected by domestic abuse, regardless of their gender, race, religion, beliefs or sexual orientation. We provide a free service that is confidential, supportive, informative and non-judgemental.

The team offer one to one advice to victims, offering emotional, practical and safety support

This is an important role in which you will:

  • Provide a high-quality professional service to people and families often with complex needs who have been assessed at high risk of domestic abuse.
  • Represent clients at the Multi Agency Risk Assessment Conference (MARAC)
  • Provide specialist knowledge and advice to other team members, key partners and clients.
  • Keep up to date with legislative changes and best practice regarding domestic abuse.
  • Share own knowledge, skills and professional updates, to support up-skilling and development within internal and external teams.
  • Raise awareness of domestic abuse and its effects on people and families.

To be successful in this role you will:

  • Experience of working and engaging with people and families with complex needs and or challenging behaviour suffering domestic abuse
  • Knowledge of domestic abuse legislation and best practice
  • Track record of managing a caseload, including support planning, risk assessing and multi-agency working.
  • Experience of crisis management, risk minimisation and of making decisions in difficult situations
  • Evidence of managing personal resilience when dealing with difficult situations and identifying mechanisms to deal with these
  • Knowledge and experience of Safeguarding Practices and Procedures
  • Track record of building a rapport with clients whilst maintaining professional boundaries

PLEASE NOTE:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;

  • Right to work verification
  • Qualification certificate check
  • 2x Completed references
  • OH Health Questionnaire – Fit For Work
  • DBS check (if required for role)
  • Completion of all new starter documentation including signed T&C’s


The Torus Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Each successful applicant will be subject to a relevant Disclosure and Barring Service (DBS) check along with other relevant employment checks.





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