Senior Network Operations Manager
4 weeks ago
Location: Newbury / Hybrid*
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time hours per week – Mon to Fri
*Hybrid - At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
What you’ll do
As a Core Operations Senior Manager in UK, your primary role will be the direct responsibility of the voice core (mobile and fixed) operations.
In detail, you will ensure preventive maintenance and incident management process across the domain, deployment of new technologies required by Engineering department and drive related automation projects. The candidate will also be asked on specific cases to handle E2E incidents or key issues that cut across Voice, Data & Cloud teams. To handle those situations, you will have the direct responsibility of Voice core team and will collaborate closely with the Vertical teams of Data Core & Cloud infrastructure to restore service functionalities in due time.
Operational Oversight:
Incident Management:
Change Management:
Collaboration with Engineering and Deployment:
Performance Monitoring and Optimization:
Implement robust monitoring tools to track the performance of mobile Voice core services. Identify and implement optimizations to enhance system performance and resource utilization.
Security and Compliance:
Resource Planning:
Vendor Management:
Team Leadership:
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