Helpdesk Facilities Assistant

1 month ago

Chatham, United Kingdom Sodexo Full time
Job Introduction

Working through Universities by Sodexo greeting visitors and students with a smile and giving them an invaluable first impression are your responsibilities as a Helpdesk Facilities Assistant  at Sodexo in Medway Campus, Chatham, Kent, ME4 4TB . You have the opportunity to work with an amazing team and make a meaningful impact while showcasing your 5-star customer service abilities. Join Universities by Sodexo  and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.  

What you’ll do : 

  • Assist the Facilities Manager in all aspects of site operations as needed, including Health, Safety, Environmental & Quality, Compliance Management, Planned and Reactive Maintenance and Student Communication.
  • Support the students with all queries regarding accommodation and services.
  • Manage contractors and sub-contractors working at site in conjunction with the Facilities Manager
  • Represent the Sodexo in inter-departmental meetings to support and facilitate communication and action between departments (where required).
  • Independently maintain and update administrative policies and processes.
  • Set up, maintain, and organise site's central files, information, filing, and messages.
  • Provide administrative support to the Facilities team.
  • Manage the Maximo system, including receiving work request, assigning work orders to engineers,
  • Entering system data and providing the overall system administration.
  • Complete additional responsibilities as assigned.
  • Carry out operational shifts and support other areas of the business as required.
  • Support other sites including travel to undertake monitoring as required.
  • Support the wider contracts with timely close out of internal and external audit actions.

What you bring :  

  • Continuous improvement
  • Planning, organisation & discipline
  • Analysis & decision making
  • Influence & Impact
  • Showing understanding of Compliance with Statutory & Regulatory Requirements  
  • Customer-facing attitude and excellent team-building & people skills
  • Resilience when dealing with difficult and challenging people and complex situations
  • Self-motivated and able to work on own initiative within a team environment
  • Intelligent approach to performance monitoring including relevant experience
  • Demonstrate use of computerized maintenance management systems – QFM System
  • Available to respond to out of normal hours emergency situations
  • Proficient IT skills, including Excel, Word and Microsoft Office.

What we offer:   

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
  • Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
  • The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan
  • A death in Service benefit for colleagues who pass away whilst employed by Sodexo
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
  • Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment  
  • Competitive compensation  
  • Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today  

 

Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and / or Disclosure Scotland (Scotland)

*Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

“ Big roles, big impact - join us in making a big difference ”

  • £;per hour
  • 40 hours per week
  • Working: Monday to Friday
  • Fixed Term Contract - 3 Months duration with possibility of becoming Permanent

Check your local transport links here:  

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