Solutions Consultant

2 months ago

Milton Keynes, United Kingdom Swift Recruitment Full time

The Company
We are working with a leading global cloud-based software company that is trusted by more than 70 million users and over 10,000 employees around the globe. They work with ITV, Premier League football teams , NHS, and more. All use our client's product to power their digital transformation journey.

Job Summary

As a Solutions Consultant, you will be closely working with Account Managers on key accounts on up-sell and cross-selling opportunities in the UK.

You will need to identify the opportunities by understanding the technological gaps in the customers' business and drive the adoption of the suite of products to meet their requirements. You will be the customers' internal Champion by working across functions like Pre-sales, Compliance & Product Management.

Responsibilities

  • Apply a consultative approach to comprehend the business context, existing IT infrastructure, and current business/IT priorities of the customer.
  • Collaborate closely with Account Managers to align product offerings with customer needs and address technological gaps in their current stack, devising solutions using product capabilities and third-party components.
  • Interface with diverse audiences, encompassing business users, developers, architects, IT operations professionals, and senior stakeholders, elucidating the value proposition of Products.
  • Take charge of technical activities including requirement analysis, feasibility assessment, validation, and product demonstrations.
  • Lead Proof of Concepts (POCs) and technical bootcamps, whether conducted on-site or remotely.
  • Manage RFIs/RFPs by orchestrating collaboration across multiple internal teams as necessary.
  • Serve as the Single Point of Contact (SPOC) for the customer, coordinating with various internal teams such as Pre-sales, Compliance, Product Management, Engineering, and Support as required.
  • Deliver product presentations at various events, including conferences, seminars, webinars, etc

Requirements

  • Possess 5+ years of experience as a Solutions or Pre-sales Consultant, or within an IT consulting environment focusing on SaaS or software products.
  • Proficiency in Enterprise SaaS applications, including CRM (preferably), ERPs, Legacy Systems, APIs, and Integrations.
  • Demonstrated experience in handling RFI/RFP processes.
  • Exhibit strong sales and consulting expertise, coupled with exceptional communication and interpersonal skills.
  • Ability to operate within a Hybrid model and willingness to travel for client meetings.
  • Ability to build internal relationships and collaborate effectively with internal teams globally, as well as nurture external relationships with clients.
  • Embrace a "Why over How" approach to addressing customer pain points

Requirements

  • This is a full-time position with a 40-hour working week
  • 25 annual leave days
  • Permanent contract
  • Attractive and competitive salary
  • Pension contributions
  • An entrepreneurial and supportive environment with opportunities for career progression into senior and leadership roles.
  • Opportunity to work with and learn from teams in marketing, account management, solution engineering and partnerships management
  • Travel expenses to meet with customers
  • Macbook and additional screens for your WFH setup
  • A vibrant international environment
  • Continuous personal & professional development opportunities

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