Solutions Consultant

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

About the Role:

We are seeking a highly skilled Solutions Consultant to join our team at Zoho Corporation Europe. As a Solutions Consultant, you will be responsible for working closely with Account Managers to identify and capitalize on up-sell and cross-selling opportunities in the UK.

You will need to possess a deep understanding of the technological gaps in our customers' businesses and drive the adoption of Zoho's suite of products to meet their requirements. This will involve working closely with various internal teams, including Pre-sales, Compliance, and Product Management, to ensure seamless delivery of solutions to our customers.

Key Responsibilities:

  • Apply a consultative approach to comprehend the business context, existing IT infrastructure, and current business/IT priorities of the customer.
  • Collaborate closely with Account Managers to align product offerings with customer needs and address technological gaps in their current stack.
  • Interface with diverse audiences, including business users, developers, architects, IT operations professionals, and senior stakeholders, to elucidate the value proposition of Zoho Products.
  • Take charge of technical activities, including requirement analysis, feasibility assessment, validation, and product demonstrations.
  • Lead Proof of Concepts (POCs) and technical bootcamps, whether conducted on-site or remotely.
  • Manage RFIs/RFPs by orchestrating collaboration across multiple internal teams as necessary.
  • Serve as the Single Point of Contact (SPOC) for the customer, coordinating with various internal teams as required.

Requirements:

  • Possess 5+ years of experience as a Solutions or Pre-sales Consultant, or within an IT consulting environment focusing on SaaS or software products.
  • Proficiency in Enterprise SaaS applications, including CRM (preferably), ERPs, Legacy Systems, APIs, and Integrations.
  • Demonstrated experience in handling RFI/RFP processes.
  • Exhibit strong sales and consulting expertise, coupled with exceptional communication and interpersonal skills.
  • Ability to operate within a Hybrid model and willingness to travel for client meetings.
  • Ability to build internal relationships and collaborate effectively with internal teams globally, as well as nurture external relationships with clients.

What We Offer:

  • This is a full-time position with a 40-hour working week.
  • 25 annual leave days.
  • Permanent contract.
  • Attractive and competitive salary.
  • Pension contributions.
  • An entrepreneurial and supportive environment with opportunities for career progression into senior and leadership roles.
  • Opportunity to work with and learn from teams in marketing, account management, solution engineering, and partnerships management.
  • Travel expenses to meet with customers.
  • Macbook and additional screens for your WFH setup.
  • A vibrant international environment.
  • Continuous personal & professional development opportunities.

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