Solutions Consultant

4 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time
Job Title: Solutions Consultant

As a Solutions Consultant at Zoho Corporation B.V., you will play a crucial role in driving business growth by identifying and addressing the technological gaps in our customers' businesses. You will work closely with Account Managers to align product offerings with customer needs and devise solutions using Zoho's capabilities and third-party components.

Key Responsibilities:
  • Apply a consultative approach to comprehend the business context, existing IT infrastructure, and current business/IT priorities of the customer.
  • Collaborate closely with Account Managers to align product offerings with customer needs and address technological gaps in their current stack.
  • Interface with diverse audiences, including business users, developers, architects, IT operations professionals, and senior stakeholders, to elucidate the value proposition of Zoho Products.
  • Take charge of technical activities, including requirement analysis, feasibility assessment, validation, and product demonstrations.
  • Lead Proof of Concepts (POCs) and technical bootcamps, whether conducted onsite or remotely.
  • Manage RFIs/RFPs by orchestrating collaboration across multiple internal teams as necessary.
  • Serve as the Single Point of Contact (SPOC) for the customer, coordinating with various internal teams, such as Presales Compliance, Product Management, Engineering, and Support, as required.
Requirements:
  • Possess 5+ years of experience as a Solutions or Pre-sales Consultant, or within an IT consulting environment focusing on SaaS or software products.
  • Proficiency in Enterprise SaaS applications, including CRM (preferably), ERPs, Legacy Systems, APIs, and Integrations.
  • Demonstrated experience in handling RFI/RFP processes.
  • Exhibit strong sales and consulting expertise, coupled with exceptional communication and interpersonal skills.
  • Ability to operate within a Hybrid model and willingness to travel for client meetings.
  • Ability to build internal relationships and collaborate effectively with internal teams globally, as well as nurture external relationships with clients.
  • Embrace a 'Why over How' approach to addressing customer pain points.
Benefits:
  • This is a full-time position with a 40-hour working week.
  • 25 annual leave days.
  • Permanent contract.
  • Attractive and competitive salary.
  • Pension contributions.
  • An entrepreneurial and supportive environment with opportunities for career progression into senior and leadership roles.
  • Opportunity to work with and learn from teams in marketing, account management, solution engineering, and partnerships management.
  • Travel expenses to meet with customers.
  • Macbook and additional screens for your WFH setup.
  • A vibrant international environment.
  • Continuous personal and professional development opportunities.

Please note that the successful candidate will be subjected to background verification in compliance with national legislation and market standards.

Zoho Corporation B.V. is a company that is revolutionizing the way businesses operate. We are looking for talented individuals to join our team and shape the future of business software.

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