Hire Desk Supervisor

2 months ago

Cambridge, United Kingdom Laing O'Rourke Full time

Do you want to work for a well-established company with a strong pipeline of work? Do you enjoy working on specialist products using the latest techniques and technologies? Then a role with Select Plant Hire's site solutions Hire Desk team could be for you.

Select is renowned for providing exceptional modular temporary accommodation and site solutions, playing a key role in the delivery of some of the UK's most iconic construction projects.

Check out the latest news on project involvement on 

Lifting Solutions are looking to recruit a hire desk administrator to support the Lifting department primarily within the tower Crane commercial team. This role will be assisting the day to day running of the Hire Desk within Tower cranes to ensure that we are offering both our internal but external client a professional service.

 

What will you be doing as a Hire Desk Assistant?

  • Review work programme ensuring contract set up in Coins to allow cost allocation for all works – from contract set up to close out.
  • Manage the charge out of Operatives timesheets – ensure all records and paperwork is up to date, recorded and issued with month end invoices.
  • Work closely with our payroll administrator to ensure processes and procedures are following to allow effective charge out.
  • Work within the tower crane commercial team to ensure Contract transparency to ensure correct charges are applied to ensure an efficient process is maintained.
  • Manage and issue the live Contract tracker – internal and external clients
  • Other ad hoc duties which may be requested by your management team.
  • Dealing with incoming phone calls/emails in a professional and prompt manner
  • Processing the supply of products in an accurate and timely manner
  • Providing customers with guidance on the most suitable equipment required
  • Organise and plan administrative workloads to provide an effective service
  • Review asset availability and ensure that our own solutions are utilised to their maximum potential
  • Ensure ongoing compliance with all statutory requirements. I.e. H&S and environmental issues
  • In conjunction with the purchase ledger team resolve supplier invoice queries in a timely manner
  • Respond to queries/complaints, liaises with the appropriate people within Select and resolve the issues raised through the complaints process

What will the role look like?

  • A keen eye for detail to ensure consistency and resolve queries
  • The ability to plan and organise workloads
  • Good knowledge of IT including Microsoft Software (Excel, Word, Outlook and Teams etc)
  • knowledge of COINS, commercial understanding, site solutions, plant hire or hire desk exposure is desirable.

 

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