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Sales Optimisation Specialist
4 months ago
Location : Newbury / London (*Hybrid)
Salary : Excellent basic salary plus bonus and Vodafone benefits
Working Hours : Full time hours per week – Mon to Fri
*Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
What you’ll do
This role sits in the Sales Operations team within the Commercial and Marketing organisation in Vodafone Business.
The Sales Optimisation Lead is responsible for partnering with sales to power up productivity and drive operational excellence. This role will be a key contributor for the SPARK program for consistent sales processes across all segments including Vodafone Group Enterprise (VGE) integration.
The successful candidate will form a key member of the team driving transformation to deliver commercial growth via process simplification allowing increased sales productivity.
Review existing sales processes across all segments; Soho, SME, Health, Corporate, Critical Infrastructure, VBSE Create roadmap of opportunity for simplification and value enhancement Optimise system processes for sales teams, looking for way to remove steps and automate. Govern new launches and/or proposed changes to sales process ensuring they are fit for purpose. Support delivery of Optimisation Roadmap working with Sales Leads, sales support, digital, sales engineering and other subject matter expert teams as required.Who you are
Strong working knowledge of Sales processes and systems, preferably has customer facing or channel partner experience. Thorough and methodical approach to understanding the E2E customer journey & experience. Experience of working on a large project or programme, Experience of conducting impact assessments and planning and managing operational readiness activities. Structured working approach and project management skills, able to manage project and business demands whilst proactively planning with the bigger picture in mind. Excellent stakeholder management skills enabling cross-functional collaboration up to Senior level. Strong communication and presentation skills Adaptable and resilient, able to work effectively both independently and as part of a team.