Patient Admin Services Clerk Team Leader

3 weeks ago


Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

Job summary

Working hours: shift pattern between the hours of to 17:30

The Patient Administration Services Team, based at the Birmingham Children's Hospital, has an opportunity for a full-time Patient Administration Services Team Leader, primarily supporting the Out-Patient reception teams.

This post will be working a shift pattern in line with existing team leaders and will support Patient Administration Services Teams (ED receptionists, Senior Ward Clerks and Ward Clerk teams, Outpatient Reception and Health Records Teams).

Main duties of the job

To be responsible for the day to day management of members of the Patient Admin Services Team. Primarily working closely with the line management team responsible for the out-patient reception teams To assist in coordinating the Patient Admin Service across the Trust in conjunction with the other Team Leaders (please see JD for further details).

Be available to support senior colleagues who line manage other areas within PAST - health records, scanning team, ward clerk teams and emergency department reception.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

knowledge and experience

Essential

Previous reasonable NHS experience (working to A&C band 3 or above)

  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    **Working hours**: shift pattern between the hours of 08.00 to 17:30 The Patient Administration Services Team, based at the Birmingham Children’s Hospital, has an opportunity for a full-time Patient Administration Services Team Leader, primarily supporting the Out-Patient reception teams. This post will be working a shift pattern in line with existing...


  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    The Patient Administration Services Team, based at the Birmingham Childrens Hospital, has an opportunity for a 16 hours Patient Admin Services Ward Clerk. This is an exciting opportunity for individuals who are looking for a different challenge and are keen to develop new skills whilst working within multi-skilled teams. The successful applicant will be...


  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    This is an exciting development opportunity for individuals who relish a challenge, keen to learn new skills within a busy; complex environment, whilst working within multi-skilled teams. A flexible working approach is essential as the Patient Admin Services Team provides 24/7 services. Applicants must therefore be flexible to cover shifts and bank holidays,...

  • Admin Clerk

    4 days ago


    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    We currently have 2 full-time (37.5 hours) band 2 vacancies for Patient Admin Services Clerk primarily based in the Birmingham Childrens Hospital, Health Records areas (Library and Clinic Prep); Monday to Friday; including Saturday and Bank Holidays on a rotational basis. You would need to be available to work shifts between the hours of 08:00 17:30.The...


  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    An exciting opportunity has arisen for a permanent Band 4 Admin Team Leader within the Paediatric Intensive Care Unit (PICU). You will lead a team of 6 Ward Clerks and 3 Support Secretaries, who provide a first class admin support service to the clinical staff within PICU. This role will work closely with the PICU Admin Manager to ensure that high standards...


  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    The Patient Administration Services Team based at the Birmingham Childrens Hospital in Birmingham has an opportunity for a part-time Patient Administration Services Clerk. **The post will predominantly be based in the Emergency Department reception area.** **35 HOURS PER FORTNIGHT:Post based on a two week shift pattern working 17:00 22:00** **Week 1:...

  • Ward Clerk

    6 days ago


    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    The Patient Administration Services Team, based at the Birmingham Children’s Hospital, has an opportunity for a 30 hours Patient Admin Services Ward Clerk. This is an exciting opportunity for individuals who are looking for a different challenge and are keen to develop new skills whilst working within multi-skilled teams. The successful applicant will be...

  • Ward Clerk

    3 days ago


    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    The Patient Administration Services Team, based at the Birmingham Children’s Hospital, has an opportunity for a 30 hours Patient Admin Services Ward Clerk. This is an exciting opportunity for individuals who are looking for a different challenge and are keen to develop new skills whilst working within multi-skilled teams. The successful applicant will be...

  • Admin Clerk

    2 weeks ago


    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    PATIENT ADMINISTRATION SERVICES TEAM Band 3 Patient Appointment Booking Clerk 37.5 hours per week permanent Monday to Friday & Saturdays and Bank holidays on a rotational basis We are recruiting to the above vacancy within our Booking Office.


  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    To maintain real-time data management and quality for wards and outpatient activity. To ensure basic clerical needs of the department are met on a daily basis. To provide cover for periods of sickness and annual leave for other Band 2 Clerks in Patient Administration Services. To partake in rotations with other Band 2 Clerks to ensure that all departments...


  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    To maintain real-time data management and quality for wards and outpatient activity. To ensure basic clerical needs of the department are met on a daily basis. To provide cover for planned and unplanned leave for other Clerks in Patient Administration Services. To partake in rotations with other Clerks to ensure that all departments have administrative cover...


  • Birmingham, United Kingdom HealthHarmonie Full time

    **Patient Services Team Leader**: HealthHarmonie Ltd, Birmingham, England, United Kingdom **Patient Services Team Leader The role of Patient Services Team Leader has been established to support the Patient Services Manager in the delivery of key team objectives as well as coaching and mentoring the administrators in this team to be able to meet agreed...

  • Patient Access Clerk

    2 weeks ago


    Birmingham, United Kingdom The Royal Orthopaedic Hospital NHS Foundation Trust Full time

    To work flexibly within the Therapy Services Admin Team providing administrative support to the Secretarial Team, the Injection Team and the Physio Admin Team as required. The post holder will liaise with patients, the wider Trust, clinicians and outside agencies. Adhering to National targets supporting the delivery of RTT 18 weeks and Cancer waiting time...


  • Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Working independently and on own initiative, and take a lead role in maintaining accurate patient notes and data on the Trust electronic patient administration system PAS (Oceano) at all times. To operationally line manage a group of Ward Clerks ensuring compliance with Trust standards of Data Quality. To train new members of staff and locate staff as and...

  • Ward Clerk

    7 days ago


    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    **An exciting opportunity has arisen within the Admin Team on our Paediatric Intensive Care Unit. We have a full time 12 month fixed term contract on offer to work as part of our Ward Clerk/Receptionist team. This is to cover maternity leave and is the perfect chance to gain invaluable Ward Clerk/Admin experience within a clinical environment.** **Would you...

  • Admin Team Leader

    3 days ago


    Birmingham, United Kingdom Gleeson Recruitment Group Full time

    **Admin Team Leader** Birmingham & Hybrid Full Time, Permanent Flexible on Hours Gleeson Recruitment Group are recruiting for an Admin Team Leader to join a fabulous firm located at our clients stunning offices in the heart of Birmingham City Centre. This is brilliant opportunity for someone who loves taking ownership of work, whilstmanaging and...

  • Band 2 Ward Clerk

    16 hours ago


    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary An opportunity has arisen for an enthusiastic individual to apply for a position as a part time Band 2 Ward Clerk based on one of our Critical Care units at the Queen Elizabeth Hospital Birmingham, within the Informatics & Patient Administration Directorate (Corporate). This is a 20 hours per week post, working evenings, shift pattern...


  • Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Working independently and on own initiative, you will be line managing a group of band 2 Ward Clerks and take a lead role in maintaining accurate patient notes and data on the Trust electronic patient administration system PAS (Oceano) at all times. To train new members of staff and locate staff as and when required. To communicate effectively within the...

  • Team Leader

    3 weeks ago


    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    PATIENT ADMINISTRATION SERVICES TEAM Band 4 Team Leader - 37.5 hours per week Outpatient Reception Team Leader Patient Admin Services Birmingham Women's Hospital Monday to Friday & Saturdays and Bank holidays on a rotational basis


  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    These are fixed term posts and opportunities for personal development for individuals and those who relish a challenge, keen to learn new skills within a busy complex environment, whilst working within multi-skilled teams. A flexible working approach is essential as the Patient Admin Services Team provides 24/7 services. Applicants must therefore be flexible...