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Transformation Clerical Officer

3 months ago

AshtonunderLyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

Job summary

Transformation Clerical Officer

Band 2 - Part time- hours Permanent contract

(Based at Tameside Hospital with expectation to support Tameside locality).

An exciting opportunity has arisen within the Transformation Team supporting acute and community services across Tameside & Glossop Integrated Care NHS Foundation Trust. We are looking for a dynamic Band 2 Transformation Clerical Officer who are highly motivated and innovative to join a dynamic team and support on all general administration duties.

Successful applicants are required to have experience of general administration duties a healthcare setting. They will need to be organised, show enthusiasm, demonstrate excellent communication and time management skills to ensure high standards are continuously met.

We have a strong commitment to support all staff members with CPD opportunities. We offer regular supervision and annual appraisal with a regular in-service training and external training programmes.

Are you passionate about making improvements to service to provide the best possible patient care through delivering wide scale improvements and changes to services? If yes, you will find the role of our Transformation Clerical Officer fulfilling and rewarding.

Main duties of the job

To provide general administrative support to the team, contribute to the standardisation of administrative systems and processes and undertake filing duties and inputting of data around the service needs within the Transformation Team.

Complete other general administration duties as required by the team such as management of notice boards, answering telephone calls and taking messages and managing the team email inbox.

Support the team by managing diaries, which includes scheduling and co-ordinating meetings, appointments and events as required.

Coordinate, prepare and disseminate documentation in relation to projects and their associated meetings.

Prepare agendas and take notes where appropriate, contribute to the corporate management style of the team to develop, implement and maintain effective office systems and procedures.

This role may at times require providing support to the Transformation Team at Stepping Hill Hospital, Stockport NHS Foundation Trust.

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

Safety Care Respect Communication Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

oGCSE pass or equivalent in Maths and English oEvidence of recent and on-going learning

Desirable

oEvidence of higher level education Level 2 or 3 Degree Diploma oRecognised IT qualification

Experience & Knowledge

Essential

oKnowledge and experience of a full range of administrative processes oPrevious experience of working in an office based administrative role oExcellent working knowledge and experience of Microsoft Office and Windows systems oExperience of maintaining accurate records oExperience of minute taking oExperience of working with sensitive or confidential information oExperience of gathering intelligence from a variety of sources oAbility to prioritise and deliver on time against a background of changing demands oAble to use own initiative oAbility to demonstrate integrity and discretion at all times oAbility to work under pressure with minimal supervision oAbility to work as a team member, closely and harmoniously with others

Desirable

oUnderstanding of service improvement methodologies oExperience of working with senior colleagues (clinical and non-clinical) oExperience of working in an NHS, social care, public sector or voluntary environment oExperience of working within a project office environment oExperience of events organisation oExperience of report writing oLine Management Experience

Skills

Essential

oCompetent in administrative practices and procedures oExcellent organisational skills oExcellent communication and interpersonal skills, both written and oral, with the ability to communicate in a clear and articulate manner oExcellent attention to detail

Desirable

oAbility to work creatively and share innovative ideas oAbility to lead and facilitate meetings