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People Manager

2 months ago

Stockport, United Kingdom Almond Family Pubs Full time
People Manager£42k - £50k + Bonus

Are you a People Manager and HR Generalist and looking for your next opportunity to really make a difference? Fancy working for a successful, independent, family-owned business that genuinely cares about its people? 
We are an award-winning company with 4 stunning premium pubs all located around the Stockport area. The business is commercially and financially stable with a steady and organic plan for growth, actively looking to add another site. Almond Family Pubs is 100% family owned; with a headcount of 180, we are a close-knit team of people with high engagement (eNPS 47), low hospitality turnover (54%), who are passionate about working in great pubs and delivering incredible customer service (NPS 82). 
Why Work for AFP? 
  • Competitive pay – negotiable depending on experience – circa £42-50k 
  • Hybrid role including local travel and 1 or 2 days from home. 
  • Flexible working hours 
  • Paid every hour 
  • Central Office Bonus 
  • Mileage paid between pubs 
  • Free lunch 
  • 50% off food at any of our pubs for up to 4 people 
  • Regular social activities and annual awards celebration 
The Role 
This is truly a generalist role, working closely with the hands-on directors who foster autonomy, enabling the People Manager to drive the people strategy and be part of future planning and decision making. The role has the support of a HR Admin who you would manage and delegate to day-to day and strategically. The role also partners alongside pub managers, building a close relationship to support all things people in a culturally flat hierarchy. Some key roles and responsibilities include: 

Recruitment and Onboarding - Oversee the recruitment and selection process to ensure we attract and retain top talent. - Develop the employer brand to make us stand out as an employer of choice. - Support succession planning and career development. 
Learning & Development- Identify learning and development needs.- Design, implement, and oversee a comprehensive L&D program. - Evaluate the effectiveness of training programs and modify them as needed to ensure continuous improvement. 
Employee Engagement & Retention- Nurture the existing positive culture that promotes team engagement and well-being.- Develop and implement initiatives to enhance employee satisfaction and retention. - Monitor and assess engagement, making recommendations for improvement. 
Rewards and Recognition- Review pay rates and rewards, across the company and inform directors. - Analyse the staff-wide and commercial impact of NLW & NMW rises and present strategy to directors to reward and retain. 
- Sit and vote on council to set managers’ quarterly bonus target. 

Employee Relations, Policy & Compliance - Protect the company from liability of all matter’s personnel, backed up by retained consultants. - Ensure compliance with all employment laws and regulations (Licensing, Insurance, HSE, EHO etc). - Develop, update, and communicate HR policies and procedures. Handle occasional complex employee relations issues and investigations 
Systems Management - Build relationships with account managers and utilise systems within the business: - ATS (Harri), HRIS (S4 Labour), LMS (CPL), Engagement (Feeditback), Earned wage access (Hastee), Payroll (Dataplan) 
Ad hoc- Payroll - Reconcile and process payroll 4 weekly using an external bureau- Health & Safety – work with third party auditor and suppliers to ensure legal compliance 
Who are we looking for? A real people person and have a broad-minded versatile and flexible approach. You will also love hospitality and relish in your contribution to the success of a busy pub company.

Some of the skills and experience we’re looking for are:

- CIPD Qualified OR evidenced working experience within a similar role - Operational hands-on experience in hospitality (preferred) - Strategic Thinking: Ability to develop and execute long-term people strategies. - Leadership: Strong leadership skills to inspire and guide the HR team and organisation. - Relationship Management: Build and maintain effective rapport - Ethics: Demonstrate integrity, fairness, and confidentiality in all HR practices- Emotionally intelligent and intuitive - Commercially minded: A working knowledge of how your work effects budgets and P&L - A natural mentor and coach for HR Admin and pub teams - A collaborative approach yet able to work independently when required - Communication skills, able to positively engage with colleagues at all levels