Older People's Mental Health Administrator

3 weeks ago

Stockport, United Kingdom Pennine Care NHS Foundation Trust Full time

To provide an efficient and effective administration and secretarial support across the wider Community Mental Health Team as and when required as directed by the Business and Administration Manager.

The post holder will be required to use a variety of Trust in house
computer systems and provide a high level of customer care. To also assist management teams in meeting trust targets where appropriate.

Data inputting onto the PARIS Systems and being a point of contact for any queries relating to a patients record.
Attend the Multi-Disciplinary Meeting with the clinical lead taking minutes and action any outcomes following the meeting
Update patient records on relevant computer systems ie PARIS
Answering and dealing with telephone calls, taking messages where appropriate and retrieving voice mail messages and responding to callers.
Diary Management
Prioritising own workload to meet varied deadlines.
Support the Business Administration Manager/Clinical Lead with producing accurate reports as required to include keeping the Data Quality Monitor report accurate and up to date
Ability to prioritise day-to-day work flow, acting independently and unsupervised
Assisting with the induction of new staff to office procedures
Cover for other clerical areas, as required as directed by the Business and
Administration Manager
Reception duties to include meeting and greeting people carers / service uses / visitors
Undertake specific projects as identified and agreed by the Business and Administration Manager.
Communicate with a range of internal and external enquires from service users /relatives/ carers, members of the public, external organisations.
ESR inputting as required Assist the Business and Administration Manager with facilitating and setting up of mandatory training courses liaising with the training department on course availability

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

Please refer to job description and person specification for all information you may require in respect of this post

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