Roving Customer Adviser

5 months ago


Cumbria, United Kingdom Newcastle Building Society Full time

We have an exciting new opportunity to join a 'Platinum Investors in People' employer, supporting our branches in Northumberland and beyond.

Our Rover position, which is predominantly covering the Cumbria region, provides lots of opportunities to meet a wide variety of customers in our branches.  The nature of the role means you will be required to work across our whole branch network, which is why we include the car allowance of £3,420 on top of your basic salary.

Every day is different in the life of a Customer Adviser, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day The list is endless however at the heart of everything we do is our customer.

This is a full time permanent role working Monday - Friday 9am - 5pm (plus Saturdays on a rota basis, usually one or two per month, paid as overtime).

About You

Being great with people and building relationships with customers are top of your skills list.

Strong listening skills and the ability to empathise are equally as important.

A natural team player, you will enjoy working closely with your branch colleagues, ensuring as a team that you deliver an outstanding customer experience whilst supporting the needs of our Society.

We understand you may not have worked in financial services before, and that’s OK, but the desire to learn and develop new skills will be important to us as you flourish in your new role.

In return, we’ll provide you with a tailored 12 week training programme in one of dedicated training hubs, development conversations and opportunities to grow and progress your career with us.

About Us

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage application from candidates of all backgrounds. We believe that everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place the belong. A place to be you.

As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

A 35-hour weekly contract  25 days holiday each year plus bank holidays (increasing with length of service) Bonus Scheme (paid annually) -On target 5%, up to 10% depending on performance  Colleague mortgage scheme and access to our financial advisors Pension scheme – up to 9% employers’ contribution Life assurance (4x salary) and income protection Access to a range of wellbeing benefits, including medicash scheme Electric car salary sacrifice scheme Cycle to Work scheme Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood An extra day’s holiday for your birthday The option to buy and sell holidays Two paid volunteering days each year A broad range of learning and development opportunities Access to a range of high street and online discounts Free onsite gym at Cobalt and access to a range of discounted/subsidised gym memberships nationwide A wide range of recognition initiatives to recognise and reward great performance

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at Sarah.smith@newcastle.co.uk



  • Wigton, Cumbria, United Kingdom MacArthur Recruitment Full time €22,695

    Customer Service Adviser, Aspatria, Cumbria Salary £22,695 Monday-Friday 09:00-17.00 MacArthur Recruitment is recruiting for a successful manufacturing company for this position of Customer Service Adviser. In this role you will be working with customers and some outside service providers (couriers, retailers, etc.) to enable a successful customer...


  • Wigton, Cumbria, United Kingdom MacArthur Recruitment Full time €22,695

    Customer Service Adviser, Aspatria, Cumbria Salary £22,695 Monday-Friday 09:00-17.MacArthur Recruitment is recruiting for a successful manufacturing company for this position of Customer Service Adviser. In this role you will be working with customers and some outside service providers (couriers, retailers, etc.) to enable a successful customer...

  • HR Generalist

    5 months ago


    Cumbria, United Kingdom KBR Full time

    Title: HR Generalist OVERVIEW We’re looking for a committed and experienced HR Generalist to join our team where you will provide advice and support across all people related activities for KBR’s circa 400 strong nuclear project team, working on the Sellafield Programme and Project Partnership (PPP). As the dedicated HR professional for the Cumbria...


  • Cumbria, United Kingdom Mirion Technologies Full time

    **The Role** We are seeking a talented individual to join our highly successful global company as **UK Services Team Leader **based in Seascale. The primary purpose of this exciting career opportunity is to provide technical knowledge, field service and to lead our Seascale Service team to enhance localised customer and business support. The **UK**...

  • Environmental Advisor

    5 months ago


    Cumbria, United Kingdom Morgan Sindall Plc Full time

    **Environmental Advisor**: **Job Title: EHSS&Q Advisor** **Location: West Cumbria** **Company: Morgan Sindall Infrastructure** **Talented people are the key to our success** **Your CV will be screened by an experienced consultant, and they will get back to you within 48 hours.** - Come and work for one of the most successful construction and...


  • Cumbria, United Kingdom Mace Full time

    At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our .  Within our consult business, we harness our unique combination of leading-edge...


  • Carlisle, Cumbria, United Kingdom Dreams Ltd Full time

    Competitive salary: £Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. - You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. - Our comprehensive induction gives you the best possible start to your career with us, with progression...

  • Senior Door Engineer

    4 weeks ago


    Carlisle, Cumbria, United Kingdom Work Lyf Group Limited Full time

    We here at Work Lyf Group have an exciting opportunity as an Senior Door Engineer situated in the Carlisle area of England Must have BS/EN16005 accreditation Duties would include but not limited to Servicing, installing and repairing industrial and specialist doors, including roller shutters, sectional overhead doors, rapid rise roll up doors is...

  • Nights Shift Manager

    3 weeks ago


    Carlisle, Cumbria, United Kingdom Wm. Armstrong (Longtown) Limited Full time €35,000 - €48,000

    At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values. We are currently looking for a Nightshift Manager to join our Operations teams, based at our site in Longtown or another location would be considered for the right candidate. In this role, you will be responsible in...


  • Seascale, Cumbria, United Kingdom National Nuclear Laboratory Full time

    Working in Safety, Security & Safeguards gives you the chance to make your mark on some hugely interesting projects. We're committed to using nuclear science to benefit society for years to come. This means that you can build a long and successful career here whilst playing a meaningful role in delivering cleaner energy, reducing waste and keeping colleagues...


  • Cumbria, United Kingdom National Nuclear Laboratory Full time

    SummaryJob Description for Human Resources Advisor (FTC - 12 months):There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. We're an organisation...

  • Class 2 Driver

    4 weeks ago


    Carlisle, Cumbria, United Kingdom Wm. Armstrong (Longtown) Limited Full time €13

    At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values. We are currently looking for a Class 2 Multi Drop Driver to join our Palletforce team in our Longtown depot. In this role, you will deliver a professional and efficient LGV driving service, undertaking Multi Drop Deliveries...


  • Cockermouth, Cumbria, United Kingdom Nationwide Platforms Full time

    Salary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pension Regular technical training updates from our inhouse team and manufacturers. This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms. As Mobile Service Engineer...

  • Traffic Supervisor

    4 weeks ago


    Carlisle, Cumbria, United Kingdom Wm. Armstrong (Longtown) Limited Full time €30,000 - €35,000

    At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values. Due to a new business opportunity, we have a requirement for a Traffic Office Supervisor to join our busy team based in Longtown. Benefits Include An attractive salary of £30-35k dependent on experience Life insurance ...

  • Milk Tanker Driver

    4 weeks ago


    Penrith, Cumbria, United Kingdom Wm. Armstrong (Longtown) Limited Full time €14

    At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values. We are currently looking for Class 1 Milk Collection Drivers to join our Milk Operations team, based out of Penrith, working dayshift on a 5/3 shift pattern. In this role, you will deliver a professional and efficient milk...


  • Carlisle, Cumbria, United Kingdom Dreams Ltd Full time

    About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze...

  • HGV Technician

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Wm. Armstrong (Longtown) Limited Full time €42,000

    At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values. We are currently looking for a HGV Technician to join our Armstrong Vehicle Centre team at our Longtown depot, previously known as Cumbria Trucks Centre. In this role, you will be responsible for carrying out mechanical...

  • LCV Technician

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Wm. Armstrong (Longtown) Limited Full time €42,000

    At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values. We are currently looking for a Light Commercial Vehicle (LCV) Technician to join our Armstrong Vehicle Centre team at our Longtown depot, previously known as Cumbria Trucks Centre. In this role, you will be responsible for...

  • Area Sales Manager

    3 weeks ago


    Carlisle, Cumbria, United Kingdom Safer Hand Solutions Ltd Full time

    Area Sales Manager Permanent Competitive Salary and car, excellent bonus structure and company benefits Scotland, Northeast and Northwest My client is a well-established and widely recognised global manufacturer of innovative specialist products. They are committed to providing exceptional products & services and building long-term relationships with...


  • Wigton, Cumbria, United Kingdom Wm. Armstrong (Longtown) Limited Full time €12

    At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values. Due to a new business opportunity, we have a requirement for a Transport Administration Clerk to join our busy team based in Aspatria. Benefits Include Hourly rate of pay of £12ph Life insurance Medicash scheme ...