PA to the Practice Manager and Data Lead
4 weeks ago
Job summary
To support the Practice Manager in the effective administrationand management of the practice. The PAto the Practice Manager will work under the direction of the Practice Manager,striving to enhance a number of key systems in both clinical and administrativeareas.
The PA will also champion quality and improvement programmes,confidentiality, collaborative working, service delivery, learning anddevelopment, promoting a positive working environment.
Main duties of the job
Supporting the practice manager asrequired with projects, systems, and procedures
Providing key performance information
Supporting the input and amendment ofthe practice diary
work with the clinicalteam to identify areas for improvement in data quality
With the Practice Manager develop,coordinate, implement and manage patient recall systems
With the Practice and OperationsManagers implement Ardens templates and searches throughout the Practice toensure that income is maximised for both national and local services
Support the practice manager to ensureall funding is received and coded correctly within the accounts system
Coordinating finance and QOF reportsin line with monthly targets
To work with the Practice Manager to monitorusage of the clinical system, identifying areas for development to ensure easeof use and optimum data quality
Supporting the practice manager in themaintenance of the practice and NHS Choices website
Assist and manage practice complimentsand complaints
Deputise for the Operations Manager intheir absence
Act as the primary point of contactfor NHS(E), ICS/ICB, community services, suppliers and other externalstakeholders in the absence of the Practice Manager
Review and update practice policies and procedures
Support the Practice Manager with CIand change initiatives
Manage asset registers
Maintain a working knowledge ofICS/ICB initiatives
About us
Our aims are tooffer the highest standard of health care and advice to our patients, with theresources available to us.
We have a teamapproach to patient care and endeavour to monitor the service provided topatients, to ensure that it meets current standards of excellence.
We are dedicated to ensuring that Practicestaff and Doctors are trained to the highest level and to provide a stimulatingand rewarding environment in which to work.
Job description
Job responsibilities
To support the Practice Manager in the effective administrationand management of the practice. The PAto the Practice Manager will work under the direction of the Practice Manager,striving to enhance a number of key systems in both clinical and administrativeareas.
ThePA will also champion quality and improvement programmes, confidentiality,collaborative working, service delivery, learning and development, promoting apositive working environment
Person Specification
Experience
Essential
Experience of working with the general public Experience of administrative duties Experience of working in a health care setting
Desirable
Experience of working in a health care setting
Qualifications
Essential
Degree or Higher Education Diploma Educated to GCSE level or equivalent GCSE Mathematics & English (C or above)
Desirable
Experience of working in a health care setting Understanding of Xero and Finance reports EMIS (including experience of Ardens)-
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