Prescription Clerk

Administrative o Answering medication queries from patients, staff members and pharmacies/care homes o Inputting prescription orders o Ensure safe and appropriate storage of medicines Collate information from medication related queries and forward to an appropriate healthcare professional in a timely manner Promotion of electronic repeat dispensing and online ordering Liaise with patients and healthcare providers to obtain correct prescription information Manage prescription requests from vulnerable/high priority patients and care home residents Work with Prescribers to provide a responsive repeat prescription service, in accordance with any relevant and appropriate policy or protocol and template Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines Comply with legal and professional requirements, accepted guidance on professional practice, and with safe systems of work for re-authorising repeat prescriptions Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward information on the recommended alternative Be aware of monitoring requirements for selected drugs or categories of drugs and follow up required monitoring with patients concerned Bring any queries to the attention of the relevant Prescriber to include under and over usage Liaise with external pharmacy services and patients to resolve queries and communicate changes to medications Build good working relationships with local Pharmacies to help enable the Practice prescription service Check emails and tasks regularly, actioning them appropriately Create tasks and assist clinicians in managing document workflow relating to prescriptions Establish and maintain filing and administrative systems so that written or computerised information is easily accessible and secure Escalate any problems to Team Leader Provide cover for members of the Prescription team during periods of sickness and annual leave Undertake training as required to support safe and effective services for the Practice Carry out any other duties as may reasonably be requested by the Clinicians or Managers