Care Coordinator

4 weeks ago

Aylesbury, United Kingdom Active Care Group Full time

Active Care Group's Care in the Home division continues to go from strength to strength ensuring we provide a safe, reliable and outcome-based care to all clients by our exceptional support workers, clinicians, and management team.

Please note we are not able to offer sponsorship for this role and therefore will not be able to progress any candidates who require a certificate of sponsorship to work in the UK.

Due to the continued growth of the business we are expanding our team of Care Coordinators and opening a new hub in the Thame area of Oxford

We have a wonderful opportunity to join our friendly team of Experienced Care Coordinators supporting our Care in the Home division. You will be providing a premium customer service, co-ordinating and scheduling our care packages to enable our clients to receive continuity of care in their own homes.

Our care in the home services support children, young people and adults with a wide range of conditions, including: brain injury, spinal cord injury, neurological conditions and neurodegenerative diseases, respiratory conditions and gastro-intestinal conditions, including percutaneous endoscopic gastrostomy (PEG) feeding.


When you'll be working:

  • Hybrid role - 3 days in the office and 2 working from home
  • Monday-Friday, 9am until 5:30pm
  • You will be part of the on-call rota, 1 week out of every 8

What you'll be doing:

  • Inbound and outbound calls to both clients and workers to check welfare and the cover of shifts
  • Keeping the Team Leader updated with anything business critical that happens within the team daily
  • Ensure that compliance with company policies and procedures is maintained in all locations and that each service achieves exacting standards of regulatory compliance specifically continuity of care, commissioned vs delivered, safeguarding and complaints
  • Ability to provide and receive complex, sensitive, and contentious information and communicate effectively with staff at all levels, including those who use our services and members of the public
  • Identifying and collaborating on innovative ideas, demonstrating vision, and supporting creative, flexible, and responsive workplace
  • Always develop and deliver best practice and ensure that workloads are met in a timely manner
  • Competently represent the company and maintain/develop positive relationships with internal and external stakeholders

What you'll have:

  • Experience as a Care Co-ordinator
  • Previous experience of using booking and phone systems
  • Ability of dealing with conflict in a claim and supportive manner
  • Strong work ethic is essential, as is a dynamic and flexible approach to the role
  • Excellent customer service skills
  • Be able to work as a team, alone and think outside of the box
  • Excellent communication and interpersonal skills
  • Willingness to learn and develop
  • Successful candidates will be required to undergo an Enhanced DBS

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

  • 25 days plus bank holidays
  • Birthday off
  • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
  • Active Reward App giving discounts and savings on your weekly shop
  • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
  • A Nest Personal Pension account
  • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
  • We recognise outstanding Active Behaviours via the Active Awards programme
  • Enhanced Sick & Maternity Pay benefits
  • Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
  • and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

  • Care Coordinator

    4 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Active Care Group Full time

    About the RoleWe are seeking an experienced Care Coordinator to join our team at Active Care Group. As a Care Coordinator, you will play a vital role in ensuring the delivery of high-quality care services to our clients.Key ResponsibilitiesCoordinate and schedule care packages to meet the needs of our clientsProvide exceptional customer service and support...

  • Care Coordinator

    4 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Active Care Group Full time

    About the RoleWe are seeking an experienced Care Coordinator to join our team at Active Care Group. As a Care Coordinator, you will play a vital role in ensuring the delivery of high-quality care services to our clients.Key ResponsibilitiesCoordinate and schedule care packages to meet the needs of our clientsProvide exceptional customer service and support...

  • Care Coordinator

    5 months ago

    Aylesbury, United Kingdom SSA Quality Care Full time

    **JOB DESCRIPTION - CARE COORDINATOR** Reporting to the Registered Manager It is the responsibility of the Care Coordinator to assist the Registered Manager to organize the day to day running of the service provision through the Policies, training, supervision and guidance provided by the Company. It is the responsibility of the Care Coordinator to...

  • Care Coordinator

    5 months ago

    Aylesbury, United Kingdom Helping Hands Home Care Full time

    Location: Aylesbury **The Role**: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...

  • Care Coordinator Specialist

    3 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Active Care Group Full time

    About the Role:We are seeking a highly skilled Care Coordinator to join our team at Active Care Group. As a Care Coordinator, you will play a vital role in ensuring the delivery of high-quality care services to our clients.Key Responsibilities:Coordinating and scheduling care packages to meet the needs of our clientsProviding exceptional customer service and...

  • Care Coordinator Specialist

    3 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Active Care Group Full time

    About the Role:We are seeking a highly skilled Care Coordinator to join our team at Active Care Group. As a Care Coordinator, you will play a vital role in ensuring the delivery of high-quality care services to our clients.Key Responsibilities:Coordinating and scheduling care packages to meet the needs of our clientsProviding exceptional customer service and...

  • Care Coordinator Specialist

    3 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Active Care Group Full time

    About the Role:We are seeking a highly skilled Care Coordinator to join our team at Active Care Group. As a Care Coordinator, you will be responsible for providing exceptional customer service, coordinating and scheduling care packages to ensure our clients receive continuity of care in their own homes.Key Responsibilities:Inbound and outbound calls to...

  • Care Coordinator

    5 months ago

    Aylesbury, United Kingdom Coburg Banks Full time

    Job Title: - Care Coordinator - Salary: - £26000 - £30000 - Job Type: - Permanent - Location: - Aylesbury - Sector: - Social Care - Job Ref: - BBBH1404_1710427771 We're excited to announce an opening for the role of Care Coordinator with a well-established domiciliary care company based in Aylesbury. This company has built a solid reputation in the...

  • Care Coordinator

    2 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Active Care Group Full time

    Active Care Group's Care in the Home division is a leading provider of safe, reliable, and outcome-based care to clients across the UK.We are committed to delivering exceptional care and support to our clients, and we are seeking a highly skilled Care Coordinator to join our team.The successful candidate will be responsible for coordinating and scheduling...

  • Care Coordinator

    2 weeks ago

    Aylesbury, United Kingdom CV-Library Full time

    Do you want to work for an Award-Winning Care Company that will value and reward your hard work? GoodOaks Home Care are looking for fantastic experienced Coordinator to join our friendly and supportive team. GoodOaks are recruiting for a Care Coordinator to join our great team in Aylesbury. Our Care Coordinators ensure our clients receive quality care,...

  • Care Coordinator

    4 weeks ago

    Aylesbury, United Kingdom Active Care Group Full time

    Active Care Group’s Care in the Home division continues to go from strength to strength ensuring we provide a safe, reliable and outcome-based care to all clients by our exceptional support workers, clinicians, and management team.Please note we are not able to offer sponsorship for this role and therefore will not be able to progress any candidates who...

  • Care and Support Coordinator

    3 weeks ago

    Aylesbury, United Kingdom Lowry Recruitment Ltd Full time

    Job Title: Care and Support CoordinatorLocation: Aylesbury HP19 (central location)Hourly Rate: £12.13Working Hours: 30 or 37.5 hours per weekJob Summary:We are seeking a Care and Support Coordinator to join our team at Lowry Recruitment Ltd. As a Care and Support Coordinator, you will be responsible for coordinating activities and providing support to our...

  • Care Coordinator

    3 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Westgate Healthcare Full time

    Well-being and Activities CoordinatorWestgate Healthcare is seeking a compassionate and caring Well-being and Activities Coordinator to join our team at Hampden Hall Care Centre. As a key member of our team, you will be responsible for identifying residents' activity needs and wishes, and creating a varied program based on these findings.About the...

  • Care Coordinator

    2 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Westgate Healthcare Full time

    Well-being and Activities Coordinator OpportunityLocation: Hampden Care Centre, Weston Turville, BuckinghamshireHourly rate: CompetitiveHours: Hours per weekShifts: 9am to 5pm, 2 days a week including 1 weekend day per monthJob type: PermanentSalary: Competitive per hourWe are seeking a compassionate and caring Well-being and Activities Coordinator to join...

  • Health Care Coordinator

    2 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom GoodOaks Homecare Full time £24,000 - £27,000

    About the Role:We are seeking a highly organised and dedicated Care Coordinator to join our team at GoodOaks Home Care. As a Care Coordinator, you will play a vital role in ensuring our clients receive quality care, including organising rotas, communicating with the team, clients, families, and professionals.Key Responsibilities:Producing weekly rotas and...

  • Care Coordinator

    3 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a compassionate and caring Activities and Wellbeing Coordinator to join our team at Westgate Healthcare.The successful candidate will be responsible for identifying residents' activity needs and wishes, producing a varied programme based on these findings, and exploring the most appropriate methods and resources for meeting...

  • Care Coordinator

    1 month ago

    Aylesbury, Buckinghamshire, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a compassionate and caring Activities and Wellbeing Coordinator to join our team at Hampden Hall Care Centre, part of Westgate Healthcare.The successful candidate will be responsible for identifying residents' activity needs and wishes, producing a varied programme based on these findings, and exploring the most appropriate...

  • Care Coordinator

    1 month ago

    Aylesbury, Buckinghamshire, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a compassionate and caring Activities and Wellbeing Coordinator to join our team at Hampden Hall Care Centre, part of Westgate Healthcare.The successful candidate will be responsible for identifying residents' activity needs and wishes, producing a varied programme based on these findings, and exploring the most appropriate...

  • Care Programme Coordinator

    3 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Methodist Homes Full time

    Job Title: Care Programme CoordinatorJob Summary:We are seeking a highly motivated and experienced Care Programme Coordinator to join our team at Methodist Homes. The successful candidate will be responsible for planning and delivering a range of activities and events that promote the physical and emotional well-being of our residents.Key...

  • Care Coordinator

    2 months ago

    Aylesbury, Buckinghamshire, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a compassionate and caring Well-being and Activities Coordinator to join our team at Hampden Hall Care Centre.The successful candidate will be responsible for identifying residents' activity needs and wishes, producing a varied programme based on these findings, and exploring the most appropriate methods and resources for meeting...