EMEA Credit Controller
4 months ago
Reliance Worldwide Corporation (RWC)
Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth.
Our Culture
We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on.
Job requirements
Cash posting and allocation of customer payments. Running and collation of statements, invoices, and proof of deliveries.Chasing RWC EMEA customers by email and phone proactively in a professional manner.Review customer master data, revisions to be passed onto appropriate internal teams.Ability to use credit agency reports to recommend correct credit limit on customer accounts.Responsible for Direct debit collection set ups. Ensuring departmental paperwork is filed accurately and in a timely manner.Follow queries to resolution and escalate issues to relevant teams/ manager in a timely manner.Placing Customer on credit hold.Liaising with internal Customers: Warehouse, Customer Services, Commercial teams.Responsible for order management such as releasing of orders.Handle sensitive financial information confidentially.Responsible for EMEA Inter co accounts.Responsible for Dunning runs.Responsible for processing e-Invoicing.Perform credit checks and risk assessments on potential clients.To proactively participate in topics or other initiatives designed to improve the effectiveness or efficiency within the Accounts Payable team.Collaborate with the Finance team on customer account due diligence, terms, reconciliations, and payment recovery.Support with ad-hoc duties as and when required.KNOWLEDGE, SKILLS & EXPERTISE
Experience of working with SAP (AP), MS Office, SAP Concur.Resilient, able to work to tight deadlines and manage multiple stakeholders.Excellent written and verbal communication skills.Excellent attention to detail Strong interpersonal skills.Strong communication and collaboration skills.Organised, flexible, proactive and results oriented.Strong Excel skills Strong numerical skills and ability to handle large volumes of dataREQUIRED QUALIFICATIONS/Essentials
3+ years of Credit Control experience preferred. Fluent in Spanish is essential, French preferable.What we offer you
A competitive salary25 days holidayFlexible holiday buy/sell schemeRecognition and reward schemeInternal and external learning and developmentOn site Café (West Drayton site)Employee Assistant ProgrammeCycle to Work & Tech SchemeReliance Worldwide Corporation Ltd is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an environment of belonging for all employees.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.
Your information will be kept confidential according to General Data Protection Regulation (GDPR)
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