EMEA Credit Controller

4 weeks ago


West Drayton, Greater London, United Kingdom John Guest Full time
Job Title: EMEA Credit Controller

We are seeking a highly skilled and experienced Credit Controller to join our EMEA team. As a Credit Controller, you will be responsible for managing customer accounts, ensuring timely payments, and maintaining accurate records.

Key Responsibilities:
  • Manage customer accounts, including cash posting, allocation, and statement preparation.
  • Chase customers for payments, using a professional and proactive approach.
  • Review customer master data and ensure accuracy.
  • Use credit agency reports to recommend credit limits for customer accounts.
  • Set up direct debit collections and ensure departmental paperwork is filed accurately.
  • Follow up on queries and escalate issues to relevant teams or manager.
  • Liaise with internal customers, including Warehouse, Customer Services, and Commercial teams.
  • Responsible for order management, including order release.
  • Handle sensitive financial information confidentially.
  • Responsible for EMEA interco accounts and dunning runs.
  • Process e-invoicing and perform credit checks and risk assessments on potential clients.
  • Participate in initiatives to improve the effectiveness and efficiency of the Accounts Payable team.
  • Collaborate with the Finance team on customer account due diligence, terms, reconciliations, and payment recovery.
Requirements:
  • 3+ years of Credit Control experience.
  • Fluent in Spanish is essential, French is preferable.
  • Strong Excel skills and numerical skills.
  • Excellent written and verbal communication skills.
  • Strong interpersonal and collaboration skills.
What We Offer:
  • A competitive salary.
  • 25 days holiday.
  • Flexible holiday buy/sell scheme.
  • Recognition and reward scheme.
  • Internal and external learning and development opportunities.
  • On-site café.
  • Employee Assistant Programme.
  • Cycle to Work & Tech Scheme.

Reliance Worldwide Corporation Ltd is an equal opportunity employer, committed to creating an environment of belonging for all employees. We celebrate diversity and are dedicated to making a positive contribution to the community we serve.



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