Housing Liaison Officer

1 month ago

London, United Kingdom Brackenberry Full time

We are working closely alongside a Local Authority in Haringey to assist with the appointment of a Housing Liaison Officer, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £16.54 - £20.72 per hour

Responsibilities:

  • To take part in the organisations response to emergencies, helping to co-ordinate actions and providing support to residents.
  • To respond to and manage incidents of low level anti-social behaviour, including harassment, nuisance, and neighbour disputes, taking appropriate action in liaison with Haringey Council, Police and other agencies. To take enforcement action to resolve anti-social behaviour and breach of tenancy matters and to refer particularly complex issues to a Senior Housing Officer.
  • To support the effective management and re-letting of void properties by carrying out pre-termination visits; accompanied viewings; sign-ups and new tenant visits promptly and ensuring that new tenants are aware of their responsibilities under the tenancy agreement.
  • To give general advice on housing options including transfers or any other tenancy related issues including supporting new tenants as appropriate to settle into their homes.
  • To ensure robust tenancy sustainment working across the patch, where possible, working with internal and external partners to bring about successful outcomes, escalating particularly complex cases to the Senior Housing Officer where appropriate.
  • To carry out tenancy checks, referring possible issues for further investigation. Serve Notice to Quit or Notice of Seeking.

Qualification:

  • A high standard of literacy and numeracy
  • Housing qualification and evidence of continued professional development.
  • Commitment to taking responsibility for own learning and development

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K
  • This role requires an enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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