Housing Liaison Officer
3 months ago
To be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries.
To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates. Ensuring tenants are well cared for, neighborhoods are clean and safe and resident satisfaction is high.
To support the Tenancy Team in completing tenancy audits, vulnerability checks and Person-centred Fire Risk Assessments, ensuring our service is shaped to meet the needs of our vulnerable tenants, we identify any cases of fraud and our information on those living in our homes is correct.
**Qualifications**
A high standard of literacy and numeracy
Commitment to taking responsibility for own learning and development
**Knowledge & Experience**
Working with the general public, preferably in a service delivery setting.
Working in a diverse community
Communicate effectively with the public and members of staff at all levels and from diverse backgrounds.
Knowledge and awareness of safeguarding issues
**Job Types**: Full-time, Temp to perm
**Salary**: From £17.00 per hour
Expected hours: 35 per week
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Loyalty bonus
**Experience**:
- social housing: 1 year (required)
- Housing Liaison Officer: 5 years (required)
Work Location: In person
Reference ID: LOCK
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