Service Desk Administrator

4 weeks ago


Brighton, United Kingdom OneFamily Full time

Join our dynamic team as a Service Desk Administrator  

We're seeking a proactive individual to provide day-to-day support across all our services, ensuring prompt issue resolution in line with SLAs. You'll be the frontline contact for end-users, offering assistance via phone, email, face-to-face interactions, and our ticketing system, with a focus on proactive checks and remote assistance. 

This role encompasses a wide range of responsibilities, including troubleshooting and maintenance of business systems, IT services, and infrastructure such as desktops, laptops, mobile devices, telephony, and printing technology. As part of our commitment to excellence, you'll participate in on-site shifts and after-hours on-call rotations, adhering to ITIL 'Lite' best practices and identifying opportunities for continual service improvement. 

Join us in championing a culture of first-time fixes and quality service delivery while contributing to our knowledge base through comprehensive documentation.

If you're a team player with a knack for initiative and a passion for customer satisfaction, we want you Apply now to become a role model in our IT support team.



  • Brighton, United Kingdom OneFamily Full time

    **We are seeking a dedicated IT Service Desk Administrator to provide comprehensive 1st and 2nd line support for all services!** Responsibilities include: OneFamily are an award-winning financial services company, providing products and services that help modern families thrive. We believe that finance isn’t just personal. Every decision you make affects...


  • Brighton, United Kingdom OneFamily Full time

    The Vacancy We are seeking a dedicated IT Service Desk Administrator to provide comprehensive 1st and 2nd line support for all services! Responsibilities include: User provisioning, achieving resolution against set SLAs, and end-user support through various channels such as telephone, face-to-face, email, our ticketing system, remote assistance,...


  • Brighton, United Kingdom OneFamily Full time

    We are seeking a dedicated IT Service Desk Administrator to provide comprehensive 1st and 2nd line support for all services!Responsibilities include:User provisioning, achieving resolution against set SLAs, and end-user support through various channels such as telephone, face-to-face, email, our ticketing system, remote assistance, and proactive checks.This...


  • Brighton, United Kingdom OneFamily Full time

    **Join our dynamic team as a Service Desk Administrator !** This role encompasses a wide range of responsibilities, including troubleshooting and maintenance of business systems, IT services, and infrastructure such as desktops, laptops, mobile devices, telephony, and printing technology. As part of our commitment to excellence, you'll participate in...


  • Brighton, United Kingdom OneFamily Full time

    The Vacancy Join our dynamic team as a Service Desk Administrator !   We're seeking a proactive individual to provide day-to-day support across all our services, ensuring prompt issue resolution in line with SLAs. You'll be the frontline contact for end-users, offering assistance via phone, email, face-to-face interactions, and our ticketing...


  • Brighton, Brighton and Hove, United Kingdom OneFamily Full time

    Join our dynamic team as a Service Desk Administrator We're seeking a proactive individual to provide day-to-day support across all our services, ensuring prompt issue resolution in line with SLAs. You'll be the frontline contact for end-users, offering assistance via phone, email, face-to-face interactions, and our ticketing system, with a focus on...

  • Service Desk Analyst

    2 weeks ago


    Brighton, United Kingdom IT Recruitment Solutions Full time

    Service Desk Analyst/Identity Access Management (IAM) Analyst needed by a well-established financial institution, known for excellence and prioritizing culture and staff wellbeing.This IAM Analyst role involves working in IT Access Management, handling the administration of user account permissions to systems and data, including 3rd parties when necessary....


  • Brighton, United Kingdom IT Recruitment Solutions Ltd Full time

    Service Desk Analyst / Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing.This IAM Analyst role will see you working the IT Access Management function, covering, the administration of the set-up, maintenance and removal of...

  • Service Desk Lead

    4 weeks ago


    Brighton, United Kingdom The Software Institute Full time

    Service Desk Lead The Opportunity We are developing a software platform that will support in closing the global digital skills gap. We have several enterprise customers and are excited to develop and scale the Service Desk team to support the pace of delivery we are looking to achieve. We are a technology company at our core and are passionate about helping...

  • Service Desk Analyst

    2 weeks ago


    Brighton, Brighton and Hove, United Kingdom IT Recruitment Solutions Full time

    Job Description**Service Desk Analyst/Identity Access Management (IAM) Analyst** required by a reputable financial institution, known for its excellence and emphasis on employee well-being. In this IAM Analyst role, you will be handling the IT Access Management function, managing the setup, maintenance, and removal of user permissions to systems and data,...


  • Brighton, United Kingdom University Hospitals Sussex NHS Foundation Trust 379 Full time

    Band 3 Service Desk Operator, IM&T, 37.5 hours per week, Permanent An opportunity has arisen to join the Trusts IT Hub as a Service Desk Operator. The successful applicant must have excellent phone manner and interpersonal skills, be flexible and able to work under pressure. Please note, University Hospitals Sussex do not offer a relocation package, and...

  • Service Desk Analyst

    1 month ago


    Brighton, United Kingdom IT Recruitment Solutions Full time

    Service Desk Analyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering, the administration of the set-up, maintenance and removal of...


  • Brighton, United Kingdom IT Recruitment Solutions Full time

    Service Desk Analyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering, the administration of the set-up, maintenance and removal of...


  • Brighton, United Kingdom Adecco Full time

    Working as part of a team of valued staff, you will assist and contribute to the smooth delivery of the **IT Service Desk** to internal users, diagnosing and solving enquiries across a wide range of IT services, software and network connections within a reputable educational facility. This is a senior role within the team acting in a supervisory capacity,...


  • Brighton, United Kingdom Better Days Recruitment Ltd Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...


  • Brighton, Brighton and Hove, United Kingdom Better Days Recruitment Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area.nMy client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...

  • Primary Teacher

    2 weeks ago


    Brighton, United Kingdom Supply Desk Full time

    Primary Supply Teacher – Brighton & Hove Full Time & Part Time Opportunities from September Pay £120 - £130 a day Supply Desk place our amazing teaching staff in day-to-day and long-term placements in an extensive number of respected Primary schools across Brighton & Hove We are currently looking to recruit Primary Teachers and will happily accept...

  • Primary Teacher

    2 weeks ago


    Brighton, United Kingdom Supply Desk Full time

    Primary Supply Teacher – Brighton & HoveFull Time & Part Time Opportunities from SeptemberPay £120 - £130 a daySupply Desk place our amazing teaching staff in day-to-day and long-term placements in an extensive number of respected Primary schools across Brighton & Hove We are currently looking to recruit Primary Teachers and will happily accept...


  • Brighton, United Kingdom Better Days Recruitment Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...

  • Primary Teacher

    1 month ago


    Brighton, United Kingdom Supply Desk Full time

    Early Years (EYFS) Primary Teacher - Brighton Full time - paid to scale September Start We at Supply Desk are seeking an experienced EYFS Primary Teacher to support a local school with a long-term vacancy. This school is rated “Good” by Ofsted where it was cited that children are valued and included. About the school: The school is a fairly small...