Salesforce Project Manager

2 weeks ago

London, United Kingdom Slalom Full time

We have a question for you - and it’s something we’re really passionate about. Can you imagine a world in which you can truly love your life and your work? Well, we have some good news – creating that world and making this vision a reality is what we get out of bed for; it’s our north star.

But what do we really mean when we talk about loving your life and your work? Let’s take a look at the ways in which we help our team members to achieve this – and the ‘how’. 

Deep connections, better outcome 

We have deep relationships with over 400 leading technology partners and they love us for our innovative and outcome-based approach. Our people are passionate about solving our clients’ problems using the tech that’s the best solution for them. What’s more, we’re there to work side-by-side with our client teams to enable them for success long after we’ve gone. We’re all about momentum that outlasts us. 

Flexibility 

Life is busy and we appreciate that. We’re often juggling work, family, and personal commitments. We do everything we can to support our people in prioritising what matters to them while also working on high-impact projects that they’ll love.

People-first 

Great solutions start with great people. And those great people are at their best when they’re empowered to be their true authentic selves. Through leading with kindness and empathy, and striving for equity, we’re able to create better experiences for our people and our clients. Our culture is central to everything we do - encouraging passion and adventure, adaptiveness, and diversity of thought. Inclusion, diversity and equity is at the top of our agenda, we have created a community where we empower our team to be the best version of themselves. 

Rewards 

There’s no shying away from it - the compensation and benefits on offer have to be competitive too, right? We know that. That’s why we have a dedicated team working with our leaders to ensure our packages are fair, competitive and rewarding

Take a look at the role below and if something sparks your interest, apply

Salesforce at Slalom

As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities and exposing our people to meaningful work that aligns to their personal and professional goals. 

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team. We recognise that diverse team members who are celebrated for bringing their authentic selves to work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organisational and cultural change consultants, and project delivery leaders.

Slalom is seeking a talented, self-starting Salesforce Project Manager to lead the discovery and implementation phases of complex Salesforce projects for Slalom-built solutions. As PM you will lead large, enterprise multi-work stream projects with focus on exemplary quality assurance, excellent client relationships and demonstrated thought leadership. Your primary responsibilities include defining project delivery roadmaps and financials, hands-on management of complex projects with multiple work streams and strong partnership with clients. 

Responsibilities

Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process. Understand the client’s strategic direction and apply it to project team specific outcomes. Act as Scrum Master or Agile Coach. Be the functional and subject matter authority for the solution being developed for the client. Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; write user stories that effectively communicate the Product Owner’s requirements and that are easily consumed by software development teams. Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project. Estimate effort at varying levels (e.g. high level, work package level) and using various techniques. Proactively handle issues and mitigate risk. Build client knowledge and credibility quickly. Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes. Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns. 

Qualifications

10+ years of experience in Agile Software delivery as a Project, Product or Program Manager, preferably leading Salesforce solutions. Experience in all phases of product, software, and testing lifecycles. Demonstrated strong knowledge in software delivery: Agile, Scrum, Kanban, SAFe, XP and Lean. Experience leading virtual teams. Broad industry experience. Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs. Adaptable self-starter who is skilled at creating structure in ambiguous environments. You can employ strong investigative, analytical and interpersonal communication skills, with the ability to work independently or as part of a team. Strong leadership skills, including a history of growing leadership responsibility and career growth in process improvement. Excellent verbal and written communication skills with audiences of all levels. Ability to actively identify risks, and drive action to mitigate and resolve issues. You embrace challenging situations and enjoy solving complex problems. Strong organizational skills and the capability to interpret and handle a vast array of information. Salesforce-specific knowledge and/or certifications. Prior Consulting Experience (highly preferred but not required). 

#LI-HYBRID

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