Front of House Administrator

1 week ago

Yeovil, United Kingdom Securitas Security Services Full time
About the Role

Join a market-leading company and become a key part of a supportive, dynamic team at Securitas. We pride ourselves on delivering exceptional service and maintaining a high standard of professionalism, both for our clients and staff. As a Front of House Administrator, you will be working on-site, representing Securitas and our clients, ensuring that day-to-day operations run smoothly and efficiently.

Working Hours: 32 hours per week, Monday to Friday

Hourly Rate: £12.23 per hour

Why Join Us?

  • Chance to work as part of a great team within a market-leading company.
  • A professional and supportive work environment where you’ll have the opportunity to make a real impact.
  • Competitive hourly rate of £12.23, with a stable 32-hour working week.


If you are passionate about providing excellent customer service, have a keen eye for detail, and want to work in a dynamic and rewarding environment, we’d love to hear from you.

Apply today and take the next step in your career with Securitas


Job OpportunityCustomer Service:
  • Provide exceptional customer service, addressing all staff and visitor concerns promptly and professionally.
  • Maintain a polished and professional appearance, upholding the image of Securitas and our clients.
  • Handle telephone enquiries in line with our company guidelines, ensuring customer satisfaction.
  • Manage the booking process for on-site meeting rooms, ensuring smooth and efficient scheduling and usage.
Other Responsibilities:
  • Administer Security Clearance paperwork with meticulous attention to detail and accuracy.
  • Manage incoming and outgoing post, ensuring efficiency and organisation.
  • Complete all paperwork legibly and accurately, maintaining high standards.
  • Undertake any other reasonable duties as requested by the Securitas Site Manager or client.
  • Demonstrate engagement with the Securitas Core Values of Integrity, Vigilance, and Helpfulness, ensuring a high standard of risk awareness and safety within the workplace. Comply with relevant policies, procedures, and training as provided by the company.


Skills & Experience:
  • Managing and Leading Others: Inspire and guide colleagues to achieve their best.
  • Self-Management: Show reliability and proactive problem-solving abilities.
  • Decision Making: Make informed and timely decisions to ensure smooth operations.
  • Communication Skills: Excellent verbal, written, and telephone communication skills.
  • Business Acumen & Commercial Awareness: Demonstrate an understanding of the business environment and contribute to commercial success.
  • Operational Excellence: Continuously strive for improvement and efficiency in all tasks.
  • Strategic Thinking: Plan and forecast effectively to support business goals.
  • Customer Management & Sales Development: Build and maintain strong relationships with customers.
  • Relationship Building & Networking: Develop and nurture professional networks.

Essential Skills
  • Driving Licence and access to own vehicle
  • Right to work in the UK and have a five-year checkable employment/education history
  • The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.
  • Recent experience in a customer-facing role, demonstrating strong interpersonal skills.
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook).
  • Excellent verbal, written, and telephone communication skills.
  • Strong organisational skills and attention to detail.
  • Ability to remain calm and professional in a fast-paced environment.

DE&I

Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,

  • how you join us and develop your career,
  • the way we lead our teams
  • fair pay and benefits.


To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.


If you want to learn more visit our website.

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