Force Control Room Operator
4 days ago
Job advert
Can you remain calm in a crisis? Can you assess risk and make quick decisions?
Are you kind and empathetic towards people providing help and advice to reassure victims of crime?
We need people who are able to help members of the public through what could be the worst moments of their lives.
***Staffordshire Police Headquarters Force Control room are looking for people to join our intake, helping us make a true difference within our local communities. ***
What can we offer you?
Total Salary: £33, - £40, per annum/pro rota , which is inclusive of 20% shift allowance and 14.21% Weekend Working this could equate to an additional £7, per annum, this may differ subject to role responsibilities within the Force Control room. Shift patterns: cover 24-hour, 7 days a week operation; rotating shift pattern which includes evenings, nights and weekend shifts. Staff Benefits : Pension scheme, On site Gym, Staff Restaurant, Free parking, Blue Light card, plus many moreThis reflects the fact we operate a 24/7, days a year, please consider this when applying.
Working across the Force Control Room your role will include ensuring that all / emergency/non-emergency calls are answered promptly and professionally and deploying officers to incidents in radio dispatch.
You will be working with our response and neighbourhood policing teams as part of the dispatch function utilising radio and technology systems deploying officers to incidents and dealing with specialist teams to ensure public safety and response to emergency and non-emergency incidents.
For many people, you will be the first point of contact with the police. You will be a calm, reassuring voice in someone’s hour of need. Asking the right questions, listening for vital details and recording information.
Being a Force Control Room Operator is certainly not your typical nine-to-five. You will deal with emergency calls, non-emergency calls and digital which includes on-line crime reporting and social media. In return, we promise you a good starting salary, great training experiences and the pride that comes from helping others.
Force Control Room Operator Training
The initial training course is 5 to 6 weeks classroom-based training. During this time our new recruits undertake a number of IT courses, receive a range of inputs including risk assessment and investigative standards training. You will then have the opportunity to take calls with support and guidance from an experienced tutor and will be assigned to a rota and will begin working a shift pattern when your classroom training is completed
Starting your career in our Force Control Centre will provide you with a wide range of skills and experiences. There are also opportunities for development, such as becoming a Tutor or Mentor, or additional training on certain topics enabling you to act as a point of contact to other team members.
Additional Information
The deadline for submission of applications is Midday Friday 11th October .
Should your application be successful you will be required to attend an assessment on one of the following days.
Assessments : Saturday 19th October or Sunday 20th October
The assessment will take an hour
Interviews: Week commencing 4th November
Training Course Date: Monday 24th February
Benefits of working for Staffordshire Police:
Pension Scheme - one of the best pension schemes in the country with guaranteed pension payable - for more information please visit Staffordshire Pension Fund - Home (staffspf.org.uk)
Annual Leave Entitlement - starting at 26 days plus bank holidays
Sick pay scheme
Fostering friendly policy
Family friendly policies – maternity, paternity, parental leave, adoption
Occupational Health
On site Gyms
Staff associations
Reward and Recognition
Blue light Card – not solely for Staffs police
Lottery
Staff restaurant at HQ
Free parking
As ‘One Force’ across Staffordshire, we know that Diversity and Inclusion help us improve our decision making, encourage creativity and embrace innovation so all our people can thrive.
Our vacancies are open to everyone and all appointments are made based on merit and achievements. We encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, gender, people who have a disability, those who are neurodiverse and persons of the LGBTQ+ community.
We use positive action to encourage potential candidates from underrepresented groups through targeted step-In support and advice sessions. If you have the skills, experience and values, that here in Staffordshire Police Force we pride ourselves on, then we would welcome you to apply.
I
-
Force Control Room Operator
3 days ago
Lichfield, Staffordshire, United Kingdom Staffordshire Police Full timeJob Title: Force Control Room OperatorWe are seeking a skilled and compassionate individual to join our team as a Force Control Room Operator. As a key member of our response team, you will play a vital role in ensuring the safety and well-being of our community.Key Responsibilities:Answer emergency and non-emergency calls in a professional and calm...
-
Force Control Room Operator
3 days ago
Lichfield, Staffordshire, United Kingdom Staffordshire Police Full timeJob Title: Force Control Room OperatorWe are seeking a skilled and compassionate individual to join our team as a Force Control Room Operator. As a key member of our response team, you will play a vital role in ensuring the safety and well-being of our community.Key Responsibilities:Answer emergency and non-emergency calls in a professional and calm...
-
Force Control Room Operator
14 hours ago
Lichfield, Staffordshire, United Kingdom Staffordshire Police Full timeJob Title: Force Control Room OperatorWe are seeking a skilled and compassionate individual to join our team as a Force Control Room Operator. As a key member of our response team, you will play a vital role in ensuring the safety and well-being of our community.Key Responsibilities:Answer emergency and non-emergency calls in a professional and calm...
-
Crisis Management Operator
1 month ago
Lichfield, Staffordshire, United Kingdom Staffordshire Police Full timeJob Overview Are you capable of maintaining composure during emergencies? Can you evaluate risks and make swift decisions? Do you possess empathy and kindness when assisting individuals in distress? We seek individuals who can support the public during potentially life-altering situations. The Staffordshire Police Headquarters Force Control Room is in search...
-
Crisis Management Operator
1 month ago
Lichfield, Staffordshire, United Kingdom Staffordshire Police Full timeJob Overview Are you equipped to maintain composure during emergencies? Can you evaluate situations and make swift judgments? Do you possess empathy and kindness when assisting individuals in distress? We seek individuals capable of guiding the public through potentially life-altering events. ***Staffordshire Police Headquarters is actively seeking dedicated...
-
Crisis Management Operator
1 month ago
Lichfield, Staffordshire, United Kingdom Staffordshire Police Full timeJob Overview Are you equipped to maintain composure during emergencies? Can you evaluate situations and make swift decisions? Do you possess the compassion and understanding necessary to assist individuals in distress? We seek individuals who can support the public during potentially life-altering events. The Staffordshire Police Headquarters Force Control...
-
Quality Controller
4 months ago
Lichfield, United Kingdom People Solutions Full time**Quality Controller**: £12.90 - £12.90 per hour per hour WS13 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...
-
Site Operations Technician
2 weeks ago
Lichfield, Staffordshire, United Kingdom Gi Group Full time £30,000 - £32,175About the Role:We are seeking a highly skilled and experienced Site Services Technician to join our team at a well-known food manufacturing company. As a Site Services Technician, you will be responsible for carrying out routine plant checks and water treatment checks, as well as general DIY and maintenance activities.Key Responsibilities:Carry out routine...
-
Site Operations Technician
2 weeks ago
Lichfield, Staffordshire, United Kingdom Gi Group Full time £30,000 - £32,175About the Role:We are seeking a highly skilled and experienced Site Services Technician to join our team at a well-known food manufacturing company. As a Site Services Technician, you will be responsible for carrying out routine plant checks and water treatment checks, as well as general DIY and maintenance activities.Key Responsibilities:Carry out routine...
-
Cleaning Operative 4pm
2 weeks ago
Lichfield, Staffordshire, United Kingdom Johnsons 1871 Full time{"h3": "Job Overview"} At Johnsons 1871 Ltd, we are seeking a skilled and detail-oriented Cleaning Operative to join our team in Stafford. As a key member of our facilities management team, you will be responsible for maintaining the cleanliness and infection control of our office, welfare, conference, and meeting room spaces. {"h3": "Key...
-
Cleaning Operative 4pm
2 weeks ago
Lichfield, Staffordshire, United Kingdom Johnsons 1871 Full time{"h3": "Job Overview"} At Johnsons 1871 Ltd, we are seeking a skilled and detail-oriented Cleaning Operative to join our team in Stafford. As a key member of our facilities management team, you will be responsible for maintaining the cleanliness and infection control of our office, welfare, conference, and meeting room spaces. {"h3": "Key...
-
Warehouse Operative
4 months ago
Lichfield, United Kingdom People Solutions Full time**Warehouse Operative**: £12.02 - £12.02 per hour per hour WS13 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...
-
Maintenance Controller
3 months ago
Lichfield, United Kingdom Allports Group Full time**Maintenance Controller**: **Fradley Park, Lichfield**: Excellent salary with exciting onward career opportunities. We have an exciting opportunity to join our successful Rental department based at Fradley Park; this position is within our Team of Maintenance Controllers controlling the safety inspections, defects and breakdowns for our fleet of over 1200...
-
Credit Controller
4 months ago
Lichfield, United Kingdom SF Group Full timeAre you immediately available or coming to an end of a contract role, and you have experience in end to end Credit Control? Our client is moving to brand new offices in Lichfield, walking distance to the Train station, and just off the A38, so easily commutable. They are looking for support in their Credit Team, which is a small team of 3, overseeing 600...
-
Cleaning Operative 4pm
2 weeks ago
Lichfield, Staffordshire, United Kingdom Johnsons 1871 Full timeAbout Johnsons 1871 LtdJohnsons 1871 Ltd is a leading provider of moving asset project and facilities management services. Our company operates in the consumer and B2B sectors, offering innovative solutions for asset tracking management and sustainability.We are committed to providing excellent customer service and strive to create a positive work...
-
Cleaning Operative 4pm
2 weeks ago
Lichfield, Staffordshire, United Kingdom Johnsons 1871 Full timeAbout Johnsons 1871 LtdJohnsons 1871 Ltd is a leading provider of moving asset project and facilities management services. Our company operates in the consumer and B2B sectors, offering innovative solutions for asset tracking management and sustainability.We are committed to providing excellent customer service and strive to create a positive work...
-
Site Operations Technician
3 weeks ago
Lichfield, Staffordshire, United Kingdom Gi Group Full time £30,000 - £32,175About the RoleWe are seeking a highly skilled and experienced Site Services Technician to join our team at a well-known food manufacturing company. As a Site Services Technician, you will play a critical role in ensuring the smooth operation of our water treatment plant.Key ResponsibilitiesPerform routine plant checks and water treatment checks on cooling...
-
Site Operations Technician
3 weeks ago
Lichfield, Staffordshire, United Kingdom Gi Group Full time £30,000 - £32,175About the RoleWe are seeking a highly skilled and experienced Site Services Technician to join our team at a well-known food manufacturing company. As a Site Services Technician, you will play a critical role in ensuring the smooth operation of our water treatment plant.Key ResponsibilitiesPerform routine plant checks and water treatment checks on cooling...
-
Crime Investigator
2 weeks ago
Lichfield, Staffordshire, United Kingdom Staffordshire Police Full timeCrime Investigator OpportunityWe are seeking a skilled Crime Investigator to join our Major Incident Department, working on major investigations across the County. As a member of our team, you will be responsible for conducting thorough enquiries, gathering evidence, and supporting bereaved families and witnesses.Key Responsibilities:Conducting...
-
Crime Investigator
2 weeks ago
Lichfield, Staffordshire, United Kingdom Staffordshire Police Full timeCrime Investigator OpportunityWe are seeking a skilled Crime Investigator to join our Major Incident Department, working on major investigations across the County. As a member of our team, you will be responsible for conducting thorough enquiries, gathering evidence, and supporting bereaved families and witnesses.Key Responsibilities:Conducting...