Administrator

3 weeks ago

Haydock, United Kingdom Bridgewater Community Healthcare NHS Foundation Trust Full time

Job summary

Drive Ability North West is free service tohelp families get out and about in the community in a safe manner and supportpeople of drive safely . A unique service within the NHS, this service willprovide the successful candidate with arange of skills alongside openings for a range of career opportunities withinour organisation.

As one of the administrators within the teamyou will be expected to work withtherapists and driving instructors to support the development and roll out of car seat andharness assessment clinics for children with a range of disabilities. Withinthis role you will provide families withassessment report, so they have theinformation to make an informed choice about car travel safety.

Driving assessment, designed to reviewsomeones ability to drive and give them an honest opinion of their skills and ability,will enable to postholder to team upwith therapists and Driving Instructors to report comprehensiveassessments.

Main duties of the job

We are seeking a passionate and enthusiastic Administrator to provide comprehensive administrative support to the Drive Ability North West (DANW) Team Lead and Driving assessment team.

The post holder will be responsible for :

Working as a key member of the Drive Ability Team -made up of Occupational Therapists, Approved Driving Instructors, administrative staff and a dedicated Operational Manager. Collecting statistical data to support the service. Assisting the Team Lead/ Operational manager in the preparation of the quarterly returns. Ordering of stationery and equipment. Management of a comprehensive standard operating procedure for all aspects of non-clinical service delivery record management. Collation of data for reporting purposes such as key performance indicators referral sources, geographic locations. Input and receipt of supplier invoices and liaising with suppliers. Assist the Team Lead in the training, development, and supervision of any Administration Assistants within the service.

About us

Flexible working will be considered for all roles.

Unfortunately, we do not hold a sponsor licence for working Visas.

At Bridgewater, our PEOPLE values shape how we deliver ourNHS services in your local community.

They help us deliver our mission to improve local health andpromote wellbeing in the communities we serve.

After all, values are about people and they werecreated in partnership with our staff to reflect what they felt was importantto them

Here at Bridgewater our shared values flow through the organisation.

P - Person-centred-We are passionate about individual needs andpromote independence in the healthcare we provide..

E - Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care.

O - Open and Honest -We behave in a way that develops relationshipsbased on trust, openness, honesty and respect.

P - Professional-We support our people, so everyone has the rightskills and training to deliver outstanding patient care.

L - Locally Lead -We are always learning about our communities andshow great pride in being a local provider of health and care.

E - Efficient -We use our resources wisely to providesustainable and value for money healthcare for our patients.

Job description

Job responsibilities

The postholders main duties and responsibilities will include :

Managing daily referrals, recording information onto the service data base ensuring redirection//signposting of inappropriate referrals; Organising patient appointments via telephone or letter; Supporting the DANW service with the typing of correspondence via audio or written letters; Maintaining effective communication networks, written, verbally and electronically with all stakeholders including DVLA, Motability and health professionals referring into the service ensuring confidential transfer of patient information; Answering the telephone, taking and recording messages accurately including client enquiries and responding to queries appropriately, signposting where necessary. Managing the assessment and intervention diary for the team members; Working without supervision, prioritising own workload; Undertaking general office duties as required including managing incoming and outgoing mail and photocopying. Attending team meetings to take and record minutes and to contribute to developments and improvements that affect the day to day running of the office and service delivery. Being responsible for keeping up to date with relevant Policies and Procedures and to be responsible for bringing any new policies to the attention of the team; Contributing to the development, implementation and maintenance of information databases; Being responsible for archiving patient notes in accordance with Trust Policy. Monitoring and inputting data for analysis reporting; Compiling data reports as and when required. Assisting with data collection for aspects of clinical audit and other organisational or service specific audit To actively participate in your performance reviews and the development and implementation of a personal development plan; To ensure professional standards are maintained and statutory and mandatory training is up to date. Person Specification

Experience

Essential

Demonstrable experience in communicating with a wide range of people. To have proven clerical experience and/or be able to demonstrate administrative knowledge Audio Typing or experience of client/stakeholder report preparation. Note Taking

Sponsorship

Essential

Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable), please state this on your application form.

Qualifications

Essential

Demonstrable Good numeracy and literacy skills. GCSE level maths & English or equivalent evidence NVQ 3 in Business Administration or equivalent experience

Desirable

Basic IT qualification. Word, Excel and outlook

Relations

Essential

If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship in your application form.

Skills & Attributes

Essential

Good team player. To be able to use own initiative. To be able to prioritise general workload to meet given deadlines.

Desirable

Working within a customer facing environment for a period of 12 months. Supervisory experience

Other

Essential

The ability to travel independently across the Trust The ability to work flexibly in accordance with service needs

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