Housing Apprentice

4 months ago

Stockport, United Kingdom Stockport Homes Group Full time

Stockport Homes Group manages a 12,000 strong housing stock on behalf of Stockport Council. Providing high quality affordable housing is something we are passionate about; but it’s not our only passion, we also provide a huge range of financial, health, employment and environmental services all coming together to help transform the lives of our customers.

Our mission is “One Team, Transforming Lives” …that team is growing, and you could be the newest member of our Housing Management Team. 

Stockport Homes Group has a group structure with three subsidiary companies that build homes; carry out capital works operating on a commercial basis; and bid for and deliver charitable services to improve life chances of vulnerable residents. This is as well as the traditional housing functions you would expect – so lots of variety and learning opportunities.

This is a temporary 18-month apprenticeship, where you will be supported to complete a Housing Management Level 3 qualification. You will have a key role in supporting the work of the Housing Management Team working in a busy front-line team to provide a customer focused housing management service. You will undertake ‘on-the-job training’ alongside a team of Housing Officers to understand the business and carry out key tasks, which will cover all aspects of tenancy and estate management including:

Minimising letting times and rent loss Carrying out regular estate inspections and block inspections and following up action Completing routine tenancy contact with customers to ensure support issues are identified and addressed and property conditions are good Administration and invoicing

We are looking for someone who is …..

Organised, proactive and reliable Able to confidently communicate with customers and colleagues Resilient, able to deal with sometimes, challenging situations Comfortable using IT systems to record and present information Excited for the opportunity to complete a qualification alongside the role Motivated to provide an excellent customer focussed service A team player with the ability to support others with enthusiasm, credibility and a commitment to our mission and values

This opportunity will offer valuable experience of working within a busy, often challenging customer-facing environment of a successful housing organisation. You will work to meet the aims and objectives of Stockport Homes to achieve our mission to transform lives.

The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. 

If you have what it takes, we’d love to hear from you

If you have any questions or would like to discuss this role in more detail, please contact shgodteam@stockporthomes.org.

Closing Date – 19th November 2023

Interview Date – Week commencing 27th November 2023

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