Shop Manager

3 weeks ago

Swanage, United Kingdom Sue Ryder Full time

Shop Manager
Sue Ryder 12 Institute Road Swanage BH19 1BX
30 hours per week over 4 days
£11.79 per hour plus competitive reward and benefit scheme

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off.

About us
We stock a whole range of high quality clothes, a wide range of novels for curling up with at night, or if you prefer to listen to a CD or watch a film we have those in abundance too.

About you
Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Swanage shop and contribute to the work we do across Sue Ryder

To be successful in this role you’ll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.

Other responsibilities include:

•As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets.
•Lead your team to deliver great customer service to our donors and customers.
•Work with the local community to generate sufficient donated stock to drive sales.
•Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance.
•Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
•Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
•Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
•Manage effective stock processes through the Epos operation.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date: 01st July
Interview date: TBC - Via teams

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting

Please follow the link below for more information on our commitment to diversity and inclusion –

  • Shop Manager

    3 weeks ago

    Swanage, United Kingdom Sue Ryder Full time

    Shop Manager - Full or Part time - flexible between 30 - 37.5 hours a week Salary ranges from £10.04 - £10.87 per hour plus competitive benefit package per hour plus competitive benefit package Be there when it matters Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can...

  • Shop Supervisor

    3 weeks ago

    Swanage, United Kingdom Sue Ryder Full time

    Shop Supervisor 12 Institute Road, Swanage, BH19 1BX 7.5 hours per week £11.59 per hour plus competitive reward and benefit scheme Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our...

  • Breakfast Cook Bakery Shop

    1 week ago

    Swanage, United Kingdom The Italian Bakery Full time

    We are currently seeking a passionate cook to join our team at the Italian Bakery Cafe in Swanage. We are a growing group of unique, award-winning Italian restaurants, gastro pubs, cafes, and bakeries, based in Dorset, committed to delivering high-quality, fresh food and exceptional service to our guests. **Responsibilities**: As a experienced cook, you...

  • Retail Sales Assistant

    3 weeks ago

    Swanage, United Kingdom Lewis-Manning Hospice Care Full time

    We have an exciting role for a motivated and experienced retail person to help run our fabulous shop in Swanage to deliver sales and performance. The modern charity retail environment is challenging and professional and you will be the sort of person who is able to keep the shop in tip top condition, ensure clothing and other products displayed well to...

  • Sunday Retail Sales Assistant

    2 weeks ago

    Swanage, United Kingdom Lewis-Manning Hospice Care Full time

    We have an exciting role for a motivated and experienced retail person to help run our fabulous shop in Swanage to deliver sales and performance. The modern charity retail environment is challenging and professional and you will be the sort of person who is able to keep the shop in tip top condition, ensure clothing and other products displayed well to...

  • Food & Beverage Assistant Manager

    3 weeks ago

    Swanage, United Kingdom National Trust Full time

    Summary Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you’d be able...

  • Food & Beverage Assistant Manager - Swanage, Dorset

    2 weeks ago

    Swanage, United Kingdom The National Trust Full time

    Food & Beverage Assistant Manager - Swanage, DorsetSummaryAre you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.    We have an opening for a Food and Beverage Assistant Manager. Because we are in a...

  • Food & Beverage Assistant Manager - Swanage, Dorset

    2 weeks ago

    Swanage, Dorset, United Kingdom The National Trust Full time

    Food & Beverage Assistant Manager - Swanage, DorsetSummaryAre you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural...

  • Food & Beverage Assistant Manager - Swanage, Dorset

    5 days ago

    Swanage, United Kingdom The National Trust Full time

    Food & Beverage Assistant Manager - Swanage, DorsetSummaryAre you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.    We have an opening for a Food and Beverage Assistant Manager. Because we are in a...

  • Customer Team Member

    3 weeks ago

    Swanage, United Kingdom Coop Full time

    **Customer Team Member** - Location: Kings Road West, Swanage, BH19 1ER- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, 3 months seasonal temporary contract, part time- Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - You must...

  • Customer Team Member

    1 week ago

    Swanage, United Kingdom Coop Full time

    **Customer Team Member** - Location: Kings Road West, Swanage, BH19 1ER- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, 3 months seasonal temporary contract, part time- Working pattern: Shifts will fall between 4pm and 11pm, Sunday to Saturday, to be discussed at interview.- Full, paid training provided- - You must be aged 18 or over...

  • Project Officer

    3 weeks ago

    Swanage, United Kingdom National Trust Full time

    Summary Would you like to work in a beautiful place with an abundance of natural wild-life, breath-taking views and long stretches of golden sandy coastline? Are you dynamic, action orientated and determined? We are looking for an experienced Project Officer to support in the management of a number of coastal infrastructure projects in Studland. You'll be...

  • Senior Volunteering

    3 weeks ago

    Swanage, United Kingdom National Trust Full time

    We're looking for a Senior Volunteering & Community Officer to join the team at the Purbeck property. What it's like to work here:Being an ‘Isle’, we have a vast coastline. From the towering and rugged cliffs in South Purbeck, to the salt marsh and estuaries of Poole harbour, to the sandy shorelines of Studland. But it’s not just about the nature,...

  • Customer Team Member

    1 month ago

    Swanage, United Kingdom Co-op Full time

    Working pattern: Shifts will fall between 4pm and 11pm, Sunday to Saturday, to be discussed at interview. Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We’re looking for Customer...

  • Customer Team Member

    3 weeks ago

    Swanage, United Kingdom Co-op Full time

    Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We’re...

  • Facilities Co-ordinator

    5 days ago

    Swanage, United Kingdom National Trust Full time

    An exciting opportunity to join a fast-paced team looking after the special buildings within the National Trust's care in the Isle of Purbeck. You will be providing all round support to the facilities team through use of our Building Management Systems and help to shape the work plans for the maintenance team. You will be organising planned maintenance...

  • Campsite Assistant X 2

    3 weeks ago

    Swanage, United Kingdom National Trust Full time

    We are looking for two Campsite Assistants to work on campsites across Dorset & Devon! Day to day you'll support the delivery of an enjoyable outdoor holidays experience for our visitors and work in a dynamic and varied role within the great outdoors. **Contract**:Fixed term until 30/09/23 **Hours**:This is an hourly paid, fixed term role £11.00 per...

  • Senior Volunteering

    2 weeks ago

    Swanage, Dorset, United Kingdom National Trust Full time

    We're looking for a Senior Volunteering & Community Officer to join the team at the Purbeck property.What it's like to work here:Being an 'Isle', we have a vast coastline. From the towering and rugged cliffs in South Purbeck, to the salt marsh and estuaries of Poole harbour, to the sandy shorelines of Studland. But it's not just about the nature, it's as...

  • Project Officer

    2 weeks ago

    Swanage, Dorset, United Kingdom National Trust Full time

    Summary Would you like to work in a beautiful place with an abundance of natural wild-life, breath-taking views and long stretches of golden sandy coastline? Are you dynamic, action orientated and determined?We are looking for an experienced Project Officer to support in the management of a number of coastal infrastructure projects in Studland. You'll be...

  • Business Services Co-ordinator

    4 weeks ago

    Swanage, United Kingdom National Trust Full time

    Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator. What it's like to work here:Joining our team means becoming part of a dedicated group of individuals who have a deep appreciation for nature and the...