Customer Service Administrator
6 months ago
Job description
The successful candidate will join our busy MIS (Management Information Systems) Team and will support the team with the administration and processing of learner and employer information, ensuring a positive recruitment and enrolment experience for customers and employers, resulting in repeat business activity for the college.
To succeed in this role, you will need to develop excellent customer service skills, learn sound administration skills and take a proactive approach to managing your tasks. You will require an eye for detail and be highly organised, used to working to and meeting challenging time deadlines, and will be responsible for providing an accurate and efficient data-entry function.
Daily tasks will include (but not limited to) identifying what further information is required and liaise with other College Departments in obtaining, collating and recording this information along the stages of ‘sign-up’ for both apprentice and employer. This will include talking to them via telephone and corresponding using Outlook and other methods.
To
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