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Residential Scheme Manager

4 months ago

Nottingham, United Kingdom Longhurst Group Full time

The vacancy

Are you a customer focused people person, looking for an exciting new role within an organisation committed to improving lives? Are you passionate about making a difference to people? If so, our Residential Scheme Manager at Brookdale Court could be the perfect job for you…

Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Homeownership team are critical to ensuring our leasehold elderly residents are supported and living independently.

As a Residential Scheme Manager, you’ll be responsible for managing our Brookdale Court scheme which contains 38 flats, bungalows and maisonettes supporting our customers to live the life they choose to live, whilst providing a localised and dedicated service with an added personal touch. Further key responsibilities are listed below:

Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained. Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency. Take on the management of service delivery, with particular attention to housing management and maintenance issues. Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities. Promote good communication between residents and their families, Longhurst Group and our approved service providers.

Our Residential Scheme Manager position is a scheme based, residential role contracted to 35 hours per week. To us, this means you’ll be living on-site alongside our residents in a 2-storey house with working facilities and parking, separate to the resident’s accommodation. Our Brookdale Court scheme is attractively landscaped and is conveniently situated for travel to Nottingham City Centre. Close to various local amenities, the scheme is also well served by local public transport, with the nearest bus-stop less than yards away.

To be successful in application for our Residential Scheme Manager position, you’ll have a customer focused background with the ability to engage residents whilst holding basic digital skills (Microsoft Office, etc).

This is a hugely exiting time to join Longhurst Group – not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Our Residential Scheme Manager opportunity will help to empower residents and sustain independent living. We offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.

What you receive from us

A competitive 28-day annual leave entitlement plus bank holidays Pension Scheme with contributions matched by us up to 8.5% Life Cover of three times your annual salary (as part of pension scheme membership) Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing Free Eye Tests Free flu vaccinations Investment in your personal development through our extensive learning and development opportunities. Professional subscription for membership fees relating to your role, paid for by us Family friendly, carers leave plus other paid leave Long Service Awards Carers Networking Group and resources to support Unpaid Carers