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Business Operations Co-ordinator

2 months ago


Warwick, United Kingdom The Midcounties Co-operative Full time

About the role:

The Personal Travel Agents, the homeworking channel of Your COOP Travel, is looking for a dedicated individual to join our dynamic team as a Business Operations Coordinator. As an award-winning homeworking company we support 150 self-employed agents across the UK with their businesses. This new position is key in providing operational support and facilitating business development initiatives for our Personal Travel Agents, ensuring they have the skills, tools and support to thrive.

As part of this role, your responsibilities will include:

• Providing front line operational and business development support to the Personal Travel Agents
• Coaching and training Personal Travel Agents in line with operational best practice to enable them to operate efficiently
• Being the main point of contact for all new Personal Travel Agents joining the business
• Managing the organisation of any homeworker events, including roadshows, conferences, supplier educational trips and training sessions
• Supporting operations of the business ensuring efficiency across all areas

For more details about the role, please check the attached Job Description.

Who are we looking for?

To be successful in this role, you will:
• Be a strong communicator and have some experience in coaching and/or training
• Have a sound technical ability, understand how laptops operate and with a good working knowledge of all Microsoft Office applications
• Be highly organised, able to prioritise workload and perform well under pressure
• Have good numerate and literate skills with a strong attention to detail
• Travel industry experience is advantageous but not essential

What can we offer you?

The cost-of-living crisis is putting pressure on us all. That's why we are now offering an enhanced discount rates to all Colleagues at Your Coop: 

- 20% off Food shopping (usually 10% all year round rising to 20% on pay day events) 
- Holidays for less with up to £500 off Travel 

Other benefits: 
• up to 60% off Childcare fees 
• Refer a Friend Scheme 
• Paid time off for volunteering 
• Colleague Support Fund 
• GroceryAid Colleague Mental Health Support 
• Ethical mobile and broadband deals 
• Annual leave that grows with your career 
• Full training and accredited development programmes 

… and many more
If you're ready to make a difference in the world of global travel and support the success of our dedicated Personal Travel Agents, join us at Your COOP Travel as our Business Operations Coordinator