Facilities Co-ordinator

2 weeks ago

Warwick, United Kingdom National Trust Full time

If you enjoy being part of a team which cares for and maintains glorious mansions and halls, keeping them an attractive tourist location, this role would be perfect for you.

**What it's like to work here:This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).**

As part of the Facilities team, you’ll join a small team of 6. Charlecote is a special place and needs lots of care, the Facilities team are at the heart of the property, our work is varied and interesting and very rewarding. We work with all departments to ensure that all repairs and maintenance issues are prioritised and dealt with. Training in the use of a variety of tools will be provided. Our visitor experience team often ask us to create and build items for children’s trails.

The property is open 7 days a week from 9am - 5pm (4pm in the winter months) 364 days a year (please note that your rota will include working Bank Holidays and weekends). The teams’ working day is from 8am until 5pm to ensure that we always have at least 2 members of the team on site each day.

Click here for more information about this location

What you'll be doing:As the Facilities Co-ordinator, you’ll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property. You’ll support the team to meet its objectives by ensuring high standards are delivered and maintained at all times.

You’ll be involved in organising compliance and general checks e.g., fire alarms, fire extinguishers, fire doors, portable appliances, legionella, biomass boiler. You’ll also provide support with cleaning our visitors and staff areas ensuring toilets and floors are clean and fully stocked.

With 221,000 visitors on site there’s a lot of waste and litter, emptying bins is a daily task. As a busy property we have lots of deliveries, you’ll help with distributing deliveries and the resulting cardboard waste you’ll use our baler to compress before loading into waste bins.

When needed you will be meeting contractors on site, ensuring that they sign in and made aware of our site rules. You’ll also be keeping accurate records.

**Please also read the full role profile attached to this advert.**

Who we're looking forOur team believe that people deserve more than just ‘good service’ but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

We'd love to hear from you if you are;
- Flexible, customer focussed approach with understanding of good customer service standards
- Good organisational skills and attention to detail
- Good interpersonal and communication skills
- Ability to use tools, equipment as required for the role
- Willingness to work alongside volunteers and is able to support volunteers to perform at their best
- Ability to multi-task and work in collaboration with other departments
- Ability to work well in a team

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (18.75 hrs pw)

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