Solutions Manager

2 weeks ago

Leeds, United Kingdom Evri Full time

We have an exciting opportunity for a FTC Solutions Manager to join us working remotely with some travel to our sites. We’re always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.

Job Purpose:

Reporting to the Head of Operations Development, the Solution Manager will create, document & implement innovative solutions to solve operational problems, client solutions and deliver new products. Quantifying their cost and impact on the network through detailed operational & cost modelling.  The Solution Manager will support the Ops Discovery process, ensuring proposed solutions are signed off by the wider team, the operation & any relevant Directors.

You will be responsible for:

Designing, embedding, and continually improving an Ops Discovery strategy to generate, assess and catalogue ideas for operational improvement in line with business levers and strategy.

Proactively liaise with Change, Innovations, IT, Commercial, Marketing and Product teams to capture all potential developments, ensuring they are added to the solutions roadmap where a client or operational change is required.

Building strong relationships with Operational teams and Support functions to continually develop operational knowledge and capture any improvement ideas that need to go through Ops Discovery.

Being a leader within the Ops Development / solutions function to generate and recommend your own improvement ideas.

Design, Cost & Implement strategic operational change, delivering new ideas, products and initiatives whilst collaborating with the relevant operational experts including Systems Specialists, Process Managers and Finance Managers, to ensure solutions are feasible and the impacts fully understood.

Developing, maintaining, and continually improving a core Operational Cost Model to quantify solution costs more efficiently, using Ops Data Science resource where appropriate.

Leading implementations to ensure the operation successfully embed new solutions & change whilst supporting monitor delivered vs planned project benefits.

Providing cover for the Senior Solutions Manager, picking up and delivering on all associated responsibilities in their absence.

Lead & manage a solution engineer & the Graduate rotation.

Inspiring a high performing team through strong leadership, effective performance management, talent development and succession planning within your function.

To be successful you will require:

  • Experience in building business cases and value stream mapping
  • Experience working with Change Functions
  • Experience in process mapping and solution design
  • Solution design and costing experience
  • MS Excel, Outlook & PowerPoint
  • Strong analytical skills and an innovative approach to problem solving
  • Strong stakeholder management to be able to influence at all levels, including the directorate 
  • Strong leadership skills, able to motivate and engage direct reports, project resource and operators
  • Able to constructively challenge a diverse range of stakeholders

What we can offer you: 

We can offer you a competitive salary, bonus, 26 days annual leave plus bank holidays, 3% contribution into your pension, life assurance. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want shopping vouchers, insurance or healthcare we’ve got you covered.

At Evri, we don’t just accept difference — we celebrate it, we support it, we thrive on it and are proud to be an equal opportunities employer.

Apply Today

If you are ready to develop your career in an empowering, growing yet supportive business then why not join us?

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