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Medical Secretary

1 month ago

Warrington, United Kingdom Warrington and Halton Teaching Hospitals NHSFT Full time

Job summary

As part of the Digestive Diseases (CBU) at Warrington and Halton Teaching Hospitals Foundation Trust, an exciting opportunity has arisen to work as part of the Colorectal secretarial team as a Medical Secretary.

The Digestive Diseases CBU covers Colorectal, UGI, General Surgery and Breast. This role would be based within the Colorectal & UGI secretarial team at Warrington Hospital.

This is an exciting time to be joining Warrington and Halton Hospitals and the Digestive Diseases team as we look to improve our services by undertaking a number of quality improvement projects across the department.

The ideal candidate will be a highly motivated, committed, and enthusiastic person with proven comprehensive medical secretarial and administrative skills.

Main duties of the job

This post is for an experienced Medical Secretary. We are looking for an enthusiastic and energetic individual to work in this extremely busy department. You will carry out comprehensive secretarial and administrative duties to provide an efficient medical secretarial service to the Digestive Diseases CBU, including the designated Consultant(s), junior medical staff and multidisciplinary team. Excellent communication and interpersonal skills are essential to this role. Knowledge of Winscribe audio typing software would be beneficial however in-house training will be given. You need to have willingness and ability to adapt and learn quickly and have the ability to empathise with people showing understanding for patients' and relatives' needs. This includes diary management, responding to enquiries and making bookings. You will action Consultants' correspondence appropriately, and assist in the organisation of the their workload, maintaining the highest levels of discretion and confidentiality at all times. You will ensure all patient notes, patient details, referral letters and information are captured and dealt with accordingly. Knowledge of the internal computer systems including Lorenzo, E outcome and ICE would be an advantage, but this is not essential as training will be provided.

This post is based at Warrington Hospital, but you may be asked to travel to Halton Hospital when the need arises.

About us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

Our workforce of nearly 5,000 across both sites comprises more than 50 nationalities. We strive to be an equal, diverse and inclusive employer, which is recognised as a pioneer in its equality, diversity and inclusion work. The Trust is proud to have achieved numerous external accreditations and is working towards achieving the Anti-Racist Organisation Framework, recognising the importance of anti-racism in all that we do.

Job description

Job responsibilities

To carry out secretarial and administrative duties to provide an efficient and effective medical secretarial service to the Digestive Diseases CBU, including the designated Consultant(s), junior medical staff and multidisciplinary team. The confidential nature of all work concerning patients must be understood and safeguarded. The Medical Secretary is part of a team and must regard the interests of the patient as paramount and, as such, must be aware of the Data Protection Act (1998) and be aware of the consequences of the failure to comply with it.

Full job description attached.

Person Specification

Experience

Essential

Previous Medical secretarial experience

Qualifications

Essential

Medical Secretarial Diploma or equivalent relevant experience RSA III Typing or equivalent Experience of using Microsoft applications Audio typing qualifications or equivalent Diary Management experience

Desirable

AMSPAR Medical Secretarial Diploma Medical Terminology Shorthand Minute taking Audio Typing Qualification or Equivalent

Skills, Knowledge & Competencies

Essential

Excellent communication skills / interpersonal skills IT Literate Ability to work as part of a team Ability to work on own initiative Ability to prioritise workload Good organisational skills

Desirable

Knowledge/experience of patient administration systems

Specific Job Requirements

Essential

Willingness and ability to adapt and learn quickly Dedication, tact and diplomacy Ability to empathise with people, showing understanding for patients and relatives needs Highly motivated with a flexible approach to his/her work

Other

Essential

Previous Secretarial experience

Desirable

Previous Medical Secretarial Experience