Band 3 Business Assistant-CAMHS

4 weeks ago


Leicester, United Kingdom Leicestershire Partnership NHS Trust Full time

Job summary

Areyou looking for a change?

DoYou Want to make a difference?

Doyou enjoy being part of a team?

Ifthe answer to the above is YES, then one of Leicestershires biggestemployers wants to hear from you

Wewant you to join our fun, supportive and innovative Children's & AdolescentsMental Health services Team (CAMHS)

TheCAMHS service is based at various sites around the City and County.

As part of service transformationand to increase access to our services we are looking to extend our operatinghours to Monday to Saturday 8-8. In addition to receiving applications towork core hours of 8-6 we would also welcome applications from anyone wishingto work evenings and weekends until 8pm as part of their contracted hours

We are looking foremotionally resilient, hardworking and innovative people. In In return, we canoffer flexible hours, full training and support, onsite and homeworking rotaand generous employee benefits. All of these are designed to give you the mostrewarding employment experience you can imagine; whether that is a betterwork-life balance, a step upwards on the career ladder or just knowing that youare contributing to the welfare of our patients. We can and will work with youto help you achieve your goals

Main duties of the job

You will be an integral part of the team, providing administrative support to clinical staff, wider admin team, external agencies, patients and families . This demanding role will require the post holder to use their full range of administrative skills to ensure an efficient service is provided. The role comprises a wide range of specific duties and requires competence in all Microsoft Office applications.

Your role will involve Liaising with clinical staff, families, parents & young people to ensure a smooth transition through our service, creating meetings, taking minutes, task and email management and a good telephone manner.

You will need to be a good team player, have strong emotional resilience with excellent organisational and communication skills. You need to be able to work both on your own initiative and as part of the wider team prioritising your work effectively.

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Job description

Job responsibilities

If you like what you've read and wouldlike more information on the duties and responsibilities of this role, pleaseclick onto the attached Job Description and Person Specification.

Person Specification

Experience

Essential

Experience of communicating effectively via email, including implementing a flagging/prioritisation system for self and others Experience of electronic diary management for self and others. Experience of taking minutes/notes of meetings, circulating, documentation including identifying actions ensuring they are logged, prioritised, and are followed up. Experience of receiving, recording and relaying complex information via the telephone. Dealing with complaints or other emotive situations with sensitivity, diplomacy and confidentiality.

Qualifications

Essential

GCSE English and Maths NVQ level 3 in business & administration or equivalent Experience with all Microsoft office packages RQF (Previously NVQ) Business & Administration Level 3 or equivalent skills and knowledge City & Guilds Typewriting Level 2 or above, or can demonstrate equivalent skills.

Desirable

City and Guilds Typing or can demonstrate equivalent skills

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