Current jobs related to Technical Support Engineer - London - Redis Labs


  • London, Greater London, United Kingdom The Engineer Full time

    About the RoleThe Engineer is seeking a highly skilled and experienced professional to fill the position of Global Head of Technical Governance and Assurance. This role will be responsible for developing, implementing, and managing the technical governance and assurance framework across the organization.Key ResponsibilitiesTechnical Governance: Develop and...


  • City of London, United Kingdom Rise Technical Recruitment Limited Full time

    Position OverviewTechnical Support Engineer (Aquatic Systems)Preferred locations include major urban areasSalary Range: £38,000 - £42,000 + Overtime + Company Vehicle + Additional Training + Career Advancement + Employee BenefitsAre you skilled in maintaining and servicing aquatic systems and looking for a self-directed and specialized position? In this...


  • London, Greater London, United Kingdom Premier Technical Recruitment Full time

    New Product Introduction Technical Support EngineerWe are seeking an experienced and proactive New Product Introduction Technical Support Engineer to join our committed and professional NPI team. As a key member of our technical team, you will be responsible for leading all aspects of New Product Introduction, developing and operating a formal NPI process,...


  • London, Greater London, United Kingdom Premier Technical Recruitment Full time

    New Product Introduction Technical Support EngineerWe are seeking an experienced and proactive New Product Introduction Technical Support Engineer to join our committed and professional NPI team. As a key member of our technical team, you will be responsible for leading all aspects of New Product Introduction, developing and operating a formal NPI process,...


  • London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Technical Support Role for Electronics ExpertAbout the Job:Provide technical assistance to service engineers across the UK and EuropeOffer customer support and resolve product failures at customer sitesProgress into management positions within the companyWork a standard Monday to Friday schedule Requirements:Background in technical engineering or...


  • London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Technical Support Role for Electronics ExpertAbout the Job:Provide technical assistance to service engineers across the UK and EuropeOffer customer support and resolve product failures at customer sitesProgress into management positions within the companyWork a standard Monday to Friday schedule Requirements:Background in technical engineering or...


  • London, Greater London, United Kingdom Technical Concept GmbH Full time

    Job DescriptionJob Title: Technical Support Engineer - Solar Energy SystemsCompany: Technical Concept GmbHLocation: Shepperton, Surrey (hybrid role, part home based)Job Type: Full-timeAbout Us:Technical Concept GmbH is a leading provider of premium quality solar PV products and solutions. With over 30 years of experience in the renewable energy industry, we...


  • London, Greater London, United Kingdom Technical Concept GmbH Full time

    Job DescriptionJob Title: Technical Support Engineer - Solar Energy SystemsCompany: Technical Concept GmbHLocation: Shepperton, Surrey (hybrid role, part home based)Job Type: Full-timeAbout Us:Technical Concept GmbH is a leading provider of premium quality solar PV products and solutions. With over 30 years of experience in the renewable energy industry, we...


  • London, Greater London, United Kingdom Gratte Brothers Technical Services Ltd Full time

    Gratte Brothers Technical Services Ltd is seeking a skilled Service Engineer to join their team. As a Service Engineer, you will be responsible for attending to both reactive and planned preventative maintenance calls to provide vital support to clients. This role requires a good understanding of PC hardware and software systems, as well as the ability to...


  • London, Greater London, United Kingdom Gratte Brothers Technical Services Ltd Full time

    Gratte Brothers Technical Services Ltd is seeking a skilled Service Engineer to join their team. As a Service Engineer, you will be responsible for attending to both reactive and planned preventative maintenance calls to provide vital support to clients. This role requires a good understanding of PC hardware and software systems, as well as the ability to...


  • London, Greater London, United Kingdom The Engineer Full time

    Job Title: Operations Manager EngineeringLocation: RemoteSalary: CompetitiveJob Type: Full time, PermanentThe Engineer is a leading provider of centralized community energy projects. Due to our continued success, we are experiencing rapid growth across all business sectors. We are seeking a skilled Operations Manager to oversee the operations of our Energy...


  • London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewRise Technical Recruitment Limited is seeking a skilled Service Engineer to join our team in a home-based role covering South London.Key Responsibilities:Provide technical support and maintenance services to clients in the electrical and electronic engineering sector.Work independently in a home-based setting, covering a designated area of South...


  • London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    Electrical Service Technician (Electronics)£35,000 - £40,000 (OTE £48,000) + Company Van + Bonus Scheme + Great Company BenefitsNationwide Service Role Are you a skilled Electrical Service Technician from an Electronics background, looking to join a market specialist company working on bespoke equipment with opportunities for technical progression?On...

  • Project Engineer

    2 weeks ago


    London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Project Engineer RoleAbout the Role:As a Project Engineer with Rise Technical Recruitment, you will have the opportunity to take the technical lead on various projects, showcasing your skills and expertise.You will be responsible for commissioning projects, working closely with the team to ensure successful project delivery.With a strong Electrical and...

  • Project Engineer

    2 weeks ago


    London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Project Engineer RoleAbout the Role:As a Project Engineer with Rise Technical Recruitment, you will have the opportunity to take the technical lead on various projects, showcasing your skills and expertise.You will be responsible for commissioning projects, working closely with the team to ensure successful project delivery.With a strong Electrical and...


  • London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Job Opportunity for Ambitious GraduatesTechnical Graduate/Trainee Applications Engineer£28,000 - £40,000 + Comprehensive Training + Career Advancement + BenefitsRise Technical Recruitment is seeking a talented and ambitious Graduate to join our team as a Technical Graduate/Trainee Applications Engineer. This is an excellent opportunity for individuals with...


  • London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Job Opportunity for Ambitious GraduatesTechnical Graduate/Trainee Applications Engineer£28,000 - £40,000 + Comprehensive Training + Career Advancement + BenefitsRise Technical Recruitment is seeking a talented and ambitious Graduate to join our team as a Technical Graduate/Trainee Applications Engineer. This is an excellent opportunity for individuals with...


  • London, Greater London, United Kingdom North Middlesex University Hospital NHS Trust Full time

    Job DescriptionJob Title: Technical Support EngineerJob Summary:We are seeking a highly skilled Technical Support Engineer to join our Clinical Engineering Team at North Middlesex University Hospital NHS Trust. The successful candidate will be responsible for providing technical and engineering support to our medical equipment and devices.Main...


  • London, Greater London, United Kingdom North Middlesex University Hospital NHS Trust Full time

    Job DescriptionJob Title: Technical Support EngineerJob Summary:We are seeking a highly skilled Technical Support Engineer to join our Clinical Engineering Team at North Middlesex University Hospital NHS Trust. The successful candidate will be responsible for providing technical and engineering support to our medical equipment and devices.Main...


  • London, United Kingdom ABL Recruitment Full time

    Role: Support Engineer Expected duration: 6 months (May extend) Start: ASAP Working hours: 5AM to 1PM Office Location: London Pay rate: £165.00 - £200.00 Our client is a global technology leader. They are looking for a support engineer to support their robotics team. **Responsibilities**: - Drive Collaboration with Support, Software, Hardware, and...

Technical Support Engineer

4 months ago


London, United Kingdom Redis Labs Full time

What youll do

: Work with customers to troubleshoot and resolve complex software issues. Focus on code-related areas. Reproduce issues, replicating customer environments as needed Document issues and contribute to our internal team documentation Collaborate with Engineering as needed to provide solutions Provide Root Cause Analysis when requested Analyze performance questions that may arise along the data path (including networks) for deployments that may be in the cloud or on-premises Provide technical expertise during testing, deployment, and upgrading of Redis software Manage critical customer issues, facilitating communication between customers, CloudOps, Engineering, Product, TAMs, and Sales Serve as the customer advocate for timely resolution of issues and handling escalations, while helping customers realize and maximize the value of their Redis subscription Participate in new product development, customer training, and other support-related activities

What will you need to have? 

Bachelor of Science in Computer Science Prior experience in Software Development that you will leverage to help resolve tickets mainly related to Redis modules and Redis client libraries Experience in customer facing roles such as support or customer success Strong technical background with excellent problem solving and multi-tasking skills Expert working knowledge in Linux/Unix and networking (TCP/IP) Proficiency in communication and presentation, both written and verbal (in English) High availability and commitment to customers at any time Bachelor of Science in Computer Science or Information Systems

Extra great if you have:

Masters degree in computer science Experience with NoSQL databases (especially Redis) Experience working in both cloud-based and on-premise service and technology environment, including clusters Experience working with container orchestration environments, such as Kubernetes

#LI-Remote #LI-HG1

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.