Accounts Payable Helpdesk Advisor
4 weeks ago
The Accounts Payable Helpdesk Advisor will assume responsibility for the resolution of inbound customer queries relating to payment. You will also support the business with other duties which include invoice processing, bank payment validation, 3rd party portal management and statement reconciliations.
The successful candidate will join a fast-paced friendly team who enjoy weekly coffee mornings and monthly team lunches. You will receive full training alongside shadowing a senior colleague.
This role is available on a hybrid basis, working from home on Monday & Friday, and onsite Tuesday, Wednesday & Thursday.
JOB DUTIES:
Ensure SLA are met Support day to day queries from vendors answer email inquiries regarding P2P related matters like: invoice status, payment details, balance confirmation Monthly Vendor reconciliations Resolve discrepancies between Vendor statement and our ERP system Support internal stakeholders – procurement & business finance Error Resolution Ensure all necessary steps are taken to resolve vendor invoices working with internal stakeholders Weekly review of credit notes Generate monthly metrics Driving continuous improvement ideas Ensure SOP’s are reviewed & updated Ensure all SOX key controls are adhered toYOU MUST HAVE:
Experience in an accounts payable or customer helpdesk position Good computer skills MS Office - Word, Excel required Ability to work under pressure Ability to distinguish priorities and to complete work within agreed timeframesWE VALUE:
SAP knowledge is advantageous (but not essential) Team players Individuals capable of managing high volume workloadsWHAT'S IN IT FOR YOU:
Flexible Hybrid Working Warm & Friendly team environment Opportunity to progress your career Ability to adjust your hours to finish early on a Friday#LI-AM3
#LI-HYBRID
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