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Territory Sales Manager

4 months ago


West Drayton, United Kingdom Heidelberg Materials AG Full time

The responsibilities of this role include, but are not limited to:

  • Operate as the point of contact for assigned customers.
  • Call cycles for customers and prospects defined and adhered to. Use a variety of digital media, including video calls, to maintain close customer contact. Call cycle objectives should be set in the customer management plan (CMP).
  • Assist in the preparation of quotes and submission of tenders.
  • Be actively involved in preparation of annual sales budgets and forecasts for the relevant territory.
  • Ensure queries are resolved in defined timeframe and against over-arching Heidelberg Materials metric
  • Improve share of wallet through upselling/cross-selling at required profitability level.
  • Develop and maintain long-term Commercial relationships with customer accounts supported by a customer strategy to deliver on the Market Strategy Plan (MSP).
  • Enable the customer to receive required products & services in a timely manner by ensuring there is business alignment (including between sales, operations and logistics).
  • Communicate market/customer needs and demands to Heidelberg Materials through identifying insights.
  • Forecast and tracks customer account metric achievement.
  • Manage projects within customer relationships, working to carry out customer goals while meeting company goals.
  • Identify opportunities to grow business with existing and new customers in line with the product line/region strategy.
  • Coordinate with colleagues working on the same account to ensure consistent service.
  • Collaborate with other sales teams and colleagues to reach prospective customers.
  • Keep records of customer transactions and interactions (Brick wall, CMP, 5 min Planner).
  • Ensure account records and details are correct in Heidelberg Material Systems (CRM, SAP) and sales processes are followed.

What's on Offer:

Salary: Up to £50,000 depending on experience plus bonus

Location: West Drayton - Territory A1 to M3 corridor Into London and out to Reading

Hybrid

Hours: 40

Company Car

Laptop & mobile

Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador

Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance

Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical

Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption

Social Values: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)

Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover