Enrolment Consultant

7 days ago

Warrington, United Kingdom Instep Full time

We are seeking an Enrolment Consultant who will play a pivotal role in the seamless onboarding and assessment of candidates identified by our clients to become apprentices with Instep. Your responsibilities encompass managing the enrolment process, ensuring compliance with ESFA funding rules, and providing a consultative approach to confirm acceptance or suggest suitable alternatives where applicable. An integral aspect of this role is to effectively communicate the importance of compliance documentation, including Apprenticeship Agreements and Training Plans, and to ensure candidates are aware of key dates for the commencement of their learning. Additionally, you will oversee eligibility assessments, including Math and English assessments, to ensure candidates meet the program's requirements. This is a remote role based in the UK, with the opportunity to work from abroad for up to 20 days per year. The role is a full-time, permanent.

  • Experience of successfully supporting accurate and compliant public funding claims (for example, in apprenticeships, Adult Education Budget, or ESF).

  • Preferable: experience supporting ESF compliance and funding claims.

  • Experience of using a management information system ( Aptem experience desirable) and of accurate data entry.

  • Experience of being organised, proactively managing your workload, knowing what you can do and what needs escalating to a manager.

  • Intermediate Microsoft Office knowledge, especially Excel.

  • Experience of communicating clearly and professionally with learners and colleagues.

  • Level 2 English and Math's or above (e.g., Functional Skills, GCSEs, A-Levels, degree).

Candidate and Line Manager Registration:

  • Accurately input candidate and line manager data into Instep systems.

  • Ensure timely and error-free registration to maintain data integrity.

Proactive Engagement:

  • Initiate proactive engagement with candidates and line managers interested in pursuing apprenticeships.

  • Provide clear and concise information about the apprenticeship program, emphasising the significance of compliance documentation and eligibility criteria.

  • Demonstrate a commitment to delivering exceptional service by consistently going above and beyond.

  • Ensure that all communication channels, including email, phone, and other means, are charactesized by well-constructed messages that align seamlessly with the Instep tone of voice.

Assessment of Knowledge, Skills, and Behaviors:

  • Conduct Programme Appraisals evaluating candidates' knowledge, skills, and behaviors relevant to the chosen apprenticeship program.

  • Administer Math and English assessments to ensure candidates meet program requirements.

  • Review eligibility documents provided by individuals on boarding to ensure compliance with ESFA funding rules.

Compliance Management and Documentation:

  • Clearly communicate the importance of compliance documentation, including Apprenticeship Agreements and Training Plans.

  • Facilitate the return of completed documentation and ensure its accuracy.

  • Communicate key dates for the start of the learning process to candidates.

Eligibility and Acceptance:

  • Demonstrate a keen understanding of eligibility rules, including Math and English assessment requirements, and ESFA funding rules.

  • Take a consultative approach to confirm acceptance or non-acceptance to the apprenticeship program, recommending suitable alternatives where applicable.

Reporting and Documentation:

  • Generate reports on different stages of the enrolment process for management review.

  • Highlight areas of improvement and suggest enhancements to streamline the onboarding process.

Data Accuracy:

  • Ensure a high level of accuracy when entering data into Instep systems.

  • Conduct regular audits to validate data accuracy and address discrepancies promptly.

  • Salary: £30,000
  • Fully remote role.
  • 25 days annual leave, plus bank holidays (we have a festive shutdown, and we are required to book these dates using our annual leave entitlement).
  • We have two in-person offsites per year where we all come together.
  • A day off for your birthday.
  • Purchase up to 5 additional days of annual leave.
  • Work from abroad for up to 20 working days per year.
  • Discounted opt-in employee funded health cash plan.
  • Enhanced sick pay policy.

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