Restaurant Manager

4 days ago


Newquay, United Kingdom The Headland Full time

The Role...

A unique opportunity has arisen at the Headland Hotel and Spa. We are actively seeking a Restaurant Manager to lead our amazing restaurant team.

As the Restaurant Manager you will be expected to;

  • Lead by example with regard to service standards.
  • Deliver a truly warm and welcoming experience for all guests in the restaurant.
  • Work with the team to ensure that guest expectations are exceeded at all times in all areas of restaurant service delivery.
  • Ensure a full understanding of billing to ensure guests are charged correctly, EPOS is always maintained with the correct pricing and the team are trained accordingly to the agreed policies to ensure no losses.
  • Possess an outstanding knowledge of all food, wines, bar, cooking techniques and allergy requirements to ensure guests can be advised appropriately at all times.
  • Possess an outstanding knowledge of restaurant and bar service styles.
  • Overseeing shifts and remaining hands on within the operation.
  • Always ensure the restaurant is consistently presented, with a strong focus on quality, cleanliness and hygiene.
  • Competently manage the ordering and control of stock items ensuring availability at all times.
  • Help manage the heart of house service areas to include cleanliness, hygiene, stock control and wastage.
  • Maintain strong and effective relationships with the kitchen team.
  • To have the ability, confidence and capability to deal with any guest or staff concerns.
  • Be responsible for coaching, training and mentoring the restaurant front of house team.
  • Optimise sales and work alongside our Executive Head Chef and his brigade to develop the business.

Salary and contract...

This is a fixed term position until the end of September, working 45 hours per week, 5 days out of 7 including evenings, weekends and bank holidays. 

Perks...

As a member of our team you can enjoy the following benefits:

Complimentary stay after 1 year's service

  • 50% off hotel stays
  • 50% off hotel dining
  • 40% off spa products
  • 25% off spa treatments
  • Gym access & weekly swim session
  • Special rate for Pride of Britain Hotels
  • Discounted surf lessons
  • On site parking

As well as regular awards and recognition:

  • Monthly recognition awards
  • Annual festive awards event
  • Long service awards dinner

**Please note, this vacancy may close sooner than the current expiry date if a suitable candidates are found. If you are wishing to apply, please do so as soon as possible. 
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