Restaurant Supervisor

1 week ago


Newquay, United Kingdom Atlantic Hotel Full time

We are looking for a competent & dynamic Restaurant Supervisor to lead a team on shift within in our beautiful 1 Rosette awarded Silks Bistro & Champagne Restaurant, set within a four-star hotel.

Luxury and high-end service required. Great organisation skills are required with a keen focus on customer satisfaction.

Duties

Supporting and encouraging the Restaurant & Bar team, delivering and maintaining a consistently high level of customer service at all times and taking the lead when the manager isn't available.


Work closely with all managers, floor staff and chefs regarding lunch and dinner service, daily changing menus, and all special requests.


Communicate with members of the wider Atlantic Hotel team to ensure the smooth running of all food and beverage operations.

Helping to lead the delivery of restaurant food service, and room service.

Setting up and clearing down after each service and special event.

To be approachable and lead by example, helping customers and supporting members of staff at all times.

Ability to deal calmly with customer complaints and enquiries.

Daily use of POS system, Res Diary & Hotel Perfect.

Assisting with the marketing and promotion of Silks special offers and loyalty card holder offers.

Enthusiasm to be involved with all aspects of floor work.

In return, you will receive some great benefits
A competitive salary & joining of the hotels pension scheme
Complimentary Staff Parking
Complimentary use of Spa facilities
50% discount on food in Silks Bistro & Champagne Bar
Staff Friends & Family Rates on Accommodation
Birthday Afternoon Tea for yourself and 1 guest
Training & Development opportunities

Salary:
From £12.00 per hour

Benefits:

  • Discounted or free food
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Newquay: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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