Resourcing Manager

4 months ago


London, United Kingdom Capgemini Invent Full time

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At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want.

By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future.

About Capgemini Invent:

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2023 global revenues of €22.5 billion.

Our brand promise “Get The Future You Want” reflects our passion for people and technology and highlights the company’s commitment to inclusion and sustainability. 
An important aspect of ‘Get the Future You Want’ is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client.

Get The Future You Want

See what it’s like to work at Capgemini Invent, visit our Glassdoor page.

An overview of the role:

You will be working as part of our Resource Management team within Capgemini Invent UK. Together with our clients, we create and deliver business and technology solutions that fit their needs and drive the results they want. We work with various clients across industry sectors, including UK Public Sector (primarily Tax and Welfare, Justice & Security and Devolved Government), Consumer Products, Retail and Distribution, Energy & Utilities, Travel & Transport, Telco, Aerospace & Defence. With over 2000 people onshore our consulting services include multiple capabilities such as process manufacturing, business technology, operations & enterprise analytics, marketing and many more.

Our Resourcing team supports the Sales and Delivery communities within the Capability and Sector Units to fulfil our client’s demands. They work as trusted advisors that work closely together to ensure that we deliver the appropriate skills mix for our client needs using permanent or flexible resourcing solutions.

The focus of your role


The objective of the role is to proactively manage the resourcing process; identify issues affecting resourcing performance, support the Lead Resource Manager and Practice leadership team to develop solutions, working with a wide variety of stakeholders, in order to support Invent UK meets their financial and non-financial targets.

Why this role?

Respond to resource requests from:

Project and Programme Managers within and outside of Capgemini Invent UK Account and Business Development Managers within Capgemini Invent UK (some interaction outside) Resource Managers from all areas of Capgemini, within the UK and internationally This involves owning requests for your skills areas, identifying appropriate candidates, liaising with Capability Leads, submitting CVs to the requestor, putting candidates and requestor in touch to discuss the role, keeping requestor, candidates and Capability Leads updated on status, updating Retain to reflect opportunity in the forecast
Actively seek placement opportunities for resources coming available: by building relationships within the Market Units by building relationships with other Resource Managers (from other areas of the company, within and outside of UK) by identifying open opportunities in the Global demand tool (Retain) Place consultants into roles, balancing their development needs with the needs of the business Meet with/become familiar with the resources within the team(s) that you are responsible for, understand their career aspirations and development needs. Ensure that up to date profiles are held on the database Understand training needs for resource where appropriate In the absence of fee paid roles, place resources onto sales support and other non-billable work that supports the pipeline and internal initiatives Provide Management Information, as required, to the Business Unit Heads/Capability Leads, Business Operation Managers and Consultants Maintain resourcing tools; update Retain Supply with resource project forecasts to drive utilization MI. Maintain Retain Demand with status notes, start/end date amendments and timely closure of demands when staffed or cancelled to drive accurate MI on fufilment.

We’d love to meet someone with:

A background working in Resource Management roles within a similar organization and with a good understanding of the Consulting project lifecycle Experience of working as a collaborative member of a business unit management team Experience of managing and mentoring more junior staff Good Stakeholder Management skills, able to influence and negotiate with senior stakeholders Excellent communication and presentation skills A highly visible people-orientated style with the assertiveness, determination and relationship building skills to challenge objectives and ensure positive results Excellent analytical and problem solving skills Calm and patient under pressure  Must demonstrate drive and enthusiasm to take positive action and progress projects to a conclusion A clear thinker, with an aptitude for detail 

Mandatory Skills:

Excel, Word and Powerpoint

Desirable Skills:

Knowledge of the RETAIN or other Resource Management Systems would be an advantage Operational/Resourcing experience in creative agency environment

Why Capgemini is unique:

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.
We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

Collaboration and Innovation:

We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you’ll get to know the customer’s needs and challenges, demo innovative solutions and quickly solve problems. It’ll help you discover unexpected answers together. 

Learning and development:

There’s an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you’ll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all our teams.

CSR:

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
 


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